Single-Sourcing Solutions was founded in 2005, originally as an independent implementer of single-sourcing technology. Since the 1990s, our team of of industry experts and experienced professionals, who have a background in technical publications, has worked together to deliver dynamic information product delivery systems-- from scratch and from both sides of the table. Although we only aligned ourselves with PTC in 2007, even in our earliest days, our primary technology focus was always Arbortext.
We chose to work more closely with PTC because Arbortext is the only complete end-to-end product information delivery tool that encompasses, writing/editing, technical illustrations, styling, content management and publishing, supporting technical documentation and traditional publishing. This fully integrated product set provides the best foundation for customers attempting to move out of last century’s publishing tools without having to cobble together different tools at the same time learn a new paradigm. Single-Sourcing Solutions was formed address the needs of those customers ready to make ground breaking decisions to innovate their product information delivery processes by moving to next century publishing solutions.
Who We Are
Single-Sourcing Solutions is Woman-Owned Small Business and dedicated provider of PTC's Arbortext Software and Certified Training services throughout North America. As a Woman-Owned Small Business, we fulfill Set Aside initiatives as established by the Federal Government. All employees are US Citizens.
We are a leader in the Arbortext community. Although we provide stellar implementation and consulting services, our focus is software sales and customer enablement. Our goal is to provide the right products, with the right amount of services, to the right customers, at the right time, in the right configuration, and with assistance of the right partners.
Where We're Going
Single-Sourcing Solutions is a team that knows how to get things done.
We serve our customers as a trusted ally, providing them with the loyalty of a business partner and the economics of an outside vendor. We make sure that our customers have what they need to run their businesses with maximum efficiency and reliability.
Our focus for the future is to continue what we do every day:
- Provide fast response, informed expertise, and consistently high-quality solutions.
- Deliver stellar customer service to our customers.
- Select partners who provide the same solid philosophy and high standard of customer service to which we hold ourselves.
- Give our customers what they need to run their businesses as well as possible, with maximum efficiency and reliability.
- Donate 10% of our time to community educational efforts.
- Never stop learning.
- Strive to always improve ourselves, our company, and our community.
Single-Sourcing Solutions believes strongly in creating healthy alliances with other partners so that we can leverage each other and deliver the best solution for our customers. We choose our partners very carefully: Each of our partners brings the same strength in expertise and solid philosophy and practice in stellar customer service that we do.