Sales and returns policy
All PTC software is for electronic download only. It can take up to 3-5 days for orders to process through the PTC licensing system. Maintenance is valid through 1 year from date of purchase. There are no refunds for software returns. Refunds are available only for in-center training classes that are cancelled due to low registration numbers.
This site is owned and operated by Single-Sourcing Solutions, Inc. (referred to as "we," "us," or "our" herein). By accessing this site, you agree to the terms and conditions set forth in this document. Except as otherwise indicated on this site and except for the trademarks, service marks and trade names of other companies that are displayed on this site, all trademarks, service marks and trade names are proprietary to Single-Sourcing Solutions, Inc.
Single-Sourcing Solutions, Inc. respects your right to privacy and your right to limit information exchanges to only those you initiate. We may acquire personal information from contact forms or e-mail messages to us. Our web server also records visitor IP addresses and domain names for reporting and site usage analysis by Google, Yahoo! and Bing. This information is reported internally and then purged when required.
Whenever we collect your personal information - email, phone, name, etc - we promise only to use it for the purposes of the contact request you made (webinar communication, mailing list sign up, or just a request to chat) and no more. We do not share your information with anyone else or for any other reason.
We use GoToWebinar for our webcast events and ConvertKit for our newsletter. GoToWebinar and ConvertKit have their own privacy policies that we respect and adhere to.
Single-Sourcing Solutions, Inc. will not voluntarily disclose personal information to any third parties for marketing or promotional purposes, or for any other purpose unless a court orders us to. Single-Sourcing Solutions, Inc. accepts no liability for any unintentional disclosure of personal information.
If you supply Single-Sourcing Solutions, Inc. with your e-mail address, postal address or phone number through our site you may receive promotional or informational communications from Single-Sourcing Solutions, Inc. If you prefer not to receive these communications please contact us.
Everyone here at Single-Sourcing Solutions started as a customer. None of our employees ever worked for Arbortext or for PTC. We earned our knowledge the hard way and we share it with our customers so they don't have to work as hard as we did.
We are a PTC Channel Partner. This means we earn commission on any Arbortext products or maintenance contracts that we sell directly to customers. We know that Arbortext isn't right for everyone and not all of our customers use it. We get zero compensation for recommendations. We get zero compensation if you buy the product directly from PTC or from another partner. We chose to partner with Arbortext for many reasons. If you're interested, just ask; we will tell.
As of 2016, we are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. We've recommended books we like for years before joining this program.
Other than these relationships, we have no paid-recommendations or endorsement deals with anyone. Any recommendation we make, we stand behind as users, implementers, life-long learners, and the respect we have for any people or companies we mention in our publications.
We believe that every company should declare their affiliations, relationships, and partnerships.
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SINGLE-SOURCING SOLUTIONS, INC., DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SINGLE-SOURCING SOLUTIONS, INC., DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SINGLE-SOURCING SOLUTIONS, INC., DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT SINGLE-SOURCING SOLUTIONS, INC.) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Under no circumstances, including, but not limited to, negligence, shall Single-Sourcing Solutions, Inc. be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Single-Sourcing Solutions, Inc., or a Single-Sourcing Solutions, Inc., authorized representative has been advised of the possibility of such damages. In no event shall Single-Sourcing Solutions, Inc., have any liability to you for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this site.