Topic-Based writing: the basics
- The nature of a topic
- Topic morphology: title, short description (optionally) and content
- The importance of conceptual consistency
Topic-Based writing: content creation and management
- Standing alone versus story telling
- A theory of content architecture?
- Relationship to DITA and structured writing
Topic-Based writing: the very near future
14% of knowledge workers felt like striking a coworker in the past year but didn’t. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds with 87% of employees worldwide that are not engaged at work and 35.5 million European workers that report mental ill-being due to beating tight deadlines.
How, then, can we effectively author in collaboration with diverse professions and personalities? Technical writers tend to be precise; they naturally seek detail, correct errors, define terms with exactness, and question thoroughly. How can you manage stress when working with someone who generalizes, jumps to conclusions, makes changes without reasons, and races the clock?
In this presentation, you will learn how to:
- Engage your document stakeholders effectively
- Respond to different ways people collaborate
- Have the freedom to be yourself at work
You will receive an introduction to a scientifically-verified framework that enables you to collaborate better on documentation projects.
Continue reading “From Clashing to Collaboration”
“Who is the audience for this project?” runs the risk of a smarty-pants response (“the user”). For a smart answer, take time to define and understand who is reading and using the information you develop.
In this TC Dojo session, we’ll talk about audience analysis: what it is, ways to do it, and how it adds value to projects.
Continue reading “Who Are You? (I Really Wanna Know)”