Using Controlled Language to Improve Reuse and Global Readiness

Mindful and enlightened TCs working in a CMS environment maximize re-use and create global-ready content that meets their audiences’ needs while reducing costs and improving efficiency. Controlled Language, implemented correctly, can help you achieve these goals. However, many companies implement Simplified Technical English or other controlled language initiatives, but struggle to maximize the benefits, or discover issues with the human side of change management. In this presentation, we will discuss best practices for implementing controlled language, identify some potential challenges, provide recommendations for working around them.

After the presentation, participants will have a better understanding of these concepts:

  • Best practices for implementing controlled language
  • Risk mitigation and the importance of pilot projects
  • Effect of implementing controlled language on your TMs
  • Benefits and ROI of controlled language

TC Dojo Master

Kit Brown-Hoekstra, Comgenesis, is an STC Fellow and STC Society Immediate Past President. She’s an experienced consultant with over 25 years of experience in technical communication, much of it working with localization teams. As Principal of Comgenesis, Kit provides consulting and training to her clients on a variety of topics, including localization, content strategy, and content management. She speaks at conferences worldwide and publishes regularly in industry magazines. Her blog is

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Creating a Documentation Plan

“Proper prior planning prevents poor performance.” Creating a good documentation plan will help you identify what you’re going to do and can be a valuable political document if the project shifts from under you. Docplans are even more important in a world where you have distributed teams and fragmented documents (many DITA topics!). Come learn how to make effective ones!

Visiting Dojo Master: John Hedtke, Double Tall Consulting

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Download the template!blank_doc_plan.doc

Collaborative Writing in Distributed Teams

This session had a lot of votes, so we found John Hedtke, Master of Remote Collaboration, and found a time when he can come talk

John’s last book was written with a co-author on the other side of the country that he’s seen exactly twice, but he’s always worked with publishing and editorial staff elsewhere on all of his books. He’s been a TechPubs Manager with teams that have worked on things while both co-located and physically far away from each other and himself. Come hear him talk about his experience,and lessons learned so it’s smooth sailing for you should you be in the same position. Come share your stories so others can benefit from you!

Visiting Dojo Master: John Hedtke

When: Monday, April 7, 2014 9:00 AM – 9:30 AM PDT

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