Having problems with inconsistently written documentation? Do your user manuals need some help themselves? If so, then you need a style guide for your technical writing team. We’re not talking about what they should wear, but how they should write.
Content couturier Keith Schengili-Roberts (IXIASOFT) talks about what they are, why you need them and how to use them effectively. While not exclusively focusing on DITA, Keith will also talk about why a style guide is a necessity for any team working with DITA.
Continue reading “Style Guides: Fashionable But Also Practical”
We all know (thanks, if nothing else, to the NSA), that metadata is all around us, hard at work behind the scenes making data and content more valuable, accessible, useful. In fact, the term has made it so far into the popular lexicon and consciousness that it is now used in news stories unaccompanied by a definition. And it’s proliferation has been accompanied by a sense of urgency. Folks keep talking about metadata’s tremendous importance: It’s “the new black,” even “the new data”!
In this Dojo session, we’ll establish a shared definition and understanding of what metadata is and then consider specifically what’s in it for “us.” How is metadata being used in the technical content arena, and how is this impacting our career paths and opportunities? What do we need to know? Continue reading “Metadata: Queen to King Content?”
Topic based content enables organizations to piece content together to fit different customer needs. But often times this content can’t be shared and reused to its full potential because it contains product names, specific values, screenshots, links, or other content that would be out of place in another context. This means that conceptually or procedurally identical content is duplicated for different audiences, products, or even brandings.
This webinar will take a look at how to reduce or eliminate this issue using DITA Key-referencing.
Continue reading “Key Referencing – The Key to Reuse”