Key Referencing – The Key to Reuse

Key Referencing – The Key to Reuse

Topic based content enables organizations to piece content together to fit different customer needs. But often times this content can’t be shared and reused to its full potential because it contains product names, specific values, screenshots, links, or other...
Creating a Documentation Plan

Creating a Documentation Plan

“Proper prior planning prevents poor performance.” Creating a good documentation plan will help you identify what you’re going to do and can be a valuable political document if the project shifts from under you. Docplans are even more important in a...