Creating a Documentation Plan – TC Dojo Open Session [On-Line Event]

“Proper prior planning prevents poor performance.” Creating a good documentation plan will help you identify what you’re going to do and can be a valuable political document if the project shifts from under you. Docplans are even more important in a world where you have distributed teams and fragmented documents (many DITA topics!). Come learn how to make effective ones!

Visiting Dojo Master: John Hedtke, Double Tall Consulting

Watch the video

See the slides

Download the template

http://www.hedtke.com/downloads/!blank_doc_plan.doc

Discovering the Hidden Treasure of Dynamic Product Information

After this presentation, you will be able to show those in the C-Suite how a transformative adoption in product information can differentiate your company in the market place and provide breakthrough results in driving shareholder value.

Regardless of size or the number of years that a company has been in business, all companies have one thing in common: they all have information. Information about their products and services is necessary to communicate with both existing and potential customers.

This necessity is often overlooked as a method of establishing strategic advantage. Product information is added at the end of the development process, sometimes at the last minute. The team charged with the responsibility to design, develop, and deliver the content is usually tucked away in some under-funded, under-utilized department even though the need for dynamic information has grown substantially. Continue reading “Discovering the Hidden Treasure of Dynamic Product Information”

Synchronize Product Information with Product Development

Establish the best in class business practice of managing, controlling, and distributing the information used every day by your company and clients. Understand the difference between content management and document management.

It’s all about managing content. Learn how synchronizing your product information with your product development can enable you to:

  • Minimize risks by reducing errors and implementing fail safe controls
  • Maintain control of valuable IP
  • Create a fully audit-able records trail that meets the tightest of compliance requirements
  • Reduce customer service costs
  • Quickly adapt to market changes or enter new markets quickly
  • Take advantage of global development centers through a single-source
  • Drive revenue

Join Single-Sourcing Solutions and Sequoia Etc for a FREE 1 hour web session where we will show you how using the Arbortext Content Manager can help you resolve business needs. Continue reading “Synchronize Product Information with Product Development”