What is the Advisory Line?

Let’s face it, there are times when all you need is some quick assistance to help you solve a challenge.

You can always reach out to the user community (we encourage active participation in all the Arbortext-related user groups), but you may not have the time to wait for an answer that you may never receive. At times like these, you need someone you can depend on to help you through a tough spot.

Perhaps you are:

• New to Arbortext
• Trying to maximize your trial evaluation of the Arbortext software
• Stuck on a particularly challenging issue that you just can’t seem to solve
• In need of some minor work to be done in order to get your project out the door

We can help you!

The Single-Sourcing Solutions Advisory line is designed to help you get through a tough spot without having to engage in a long consulting project when it may not be the best solution for your needs.

Our team of expert consultants specialize in designing, developing, and delivering solutions for product information delivery. Our team comes from a diverse background in software development and Technical Documentation publishing, editing, and conversion.

We have over a decade's experience with the PTC toolset as well as the practical development and deployment of mission-critical, custom XML development.

Reach an advisor

Our customers tell us...

"I recently was trained by Single-Sourcing Solutions in XSLT and FO. They assigned to me an expert who clearly had a deep understanding of the training material and beyond. Any question I threw at them they were able to offer an informed reply. After the first training session, I was already able to take what they had shown me and apply it to current projects and existing processes. Best training I have ever received!"

- Team Lead, Kohler

How does it work?

The Single-Sourcing Solutions Advisory line is designed to help you get through a tough spot without having to engage in a long consulting project when it may not be the best solution for your needs.

The Advisory Line is a hotline that lets you reach one of our mentors to get some help with a problem that is specific to you, your environment, and your tools right away. Get your problem solved, but also get that one-on-one mentoring that gives you the why behind the fix.

Our team of expert advisors specialize in designing, developing, and delivering solutions for product information delivery. We have over a decade's experience with XML dynamic publishing tools — and everything that touches them.

We specialize in the practical development and deployment of mission critical, custom tool development for content development, management, and delivery.

And through our Advisory Line, we help you grow that expertise too.

Request assistance from the Single-Sourcing Solutions Concierge. The concierge service is designed to help you detail the problem you are encountering and route you to the most appropriate solution.

After receiving your request, the concierge will contact you to discuss your issue in more detail. Once you have been contacted by the concierge, you will be assigned to either an expert advisor. Since our Advisor line is dedicated to solving practical application problems, our focus and expertise is in the "How To..." resolution.

All calls to the concierge are free.