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Where Source Development Meets Documentation

With only a small amount of custom tools, Juniper Networks has managed to do convert documents to multiple formats from one initial set of XML source documents and a single publishing workflow using PTC’s Arbortext Editor (formerly Epic Editor) and Arbortext Publishing Engine (formerly E3). These tools have included post-processing…

Beyond Theory: Making Single-Sourcing Actually Work

In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes.This paper provides a case study in single-sourcing, examining how the Technical Publications group at Juniper Networks has been implementing single-sourcing. In the past three years, there has…