Season 1, Episode 2 | 47  min

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Lisa Melonçon is a Professor of Technical and Professional Communication at the University of South Florida and incoming interim department chair in English. Her research focuses on programmatic issues in technical and professional communication as well as in user experience specific to health and medical settings.

In Room 42, she'll be discussing a longitudinal research project (Patient Experience Design) on information design and patient education materials that has led to new insights into how technical communicators can understand foundational concepts of audience and contexts.

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Filed under: Room 42

Key concepts: audience, research, usability and user experience

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