“We found ourselves having the same conversation over and over with different customers,” said Fraley, “and I kept thinking how beneficial it would be if they were all in the same conversation. We all solve the same problems, only in different orders. I’d have a conversation with one customer one month and then wish they were in a different conversation with a different customer the next month. There should be an easier, virtual, way for customers to share their experience and hard-won knowledge. The TC Dojo Mastermind was born in that moment.”
Customers of Single-Sourcing Solutions have been working together to solve problems. “It’s been most useful to our customers who are part of small teams or who have many different responsibilities,” Fraley said. “When you’re the only tools developer or stylesheet developer in a team or when you only have one or two other writers on your team to collaborate with, you struggle more. Just having other people to bounce ideas off of has been of tremendous value to our TC Dojo Mastermind members.”
There are two types of memberships: Corporate and Individual. Individual members can attend the conference calls for either the Techcomm General or the Arbortext mastermind calls. Corporate members can attend all group calls as well as get 45-minutes free one-on-one time with a Single-Sourcing Solutions staff member.
“Several of our customer have told us that the 45-minutes with Liz is enough to justify membership,” said Janice Summers, Director of Operations.
To find out more about the TC Dojo Masterminds, please visit mastermind.single-sourcing.com
About Single-Sourcing Solutions
Single-Sourcing Solutions is reseller of PTC’s Arbortext and Arbortext Content Manager (Windchill) products. With over a decade’s experience with the Arbortext toolset and in the practical development and deployment of mission-critical, custom XML development, Single-Sourcing Solutions has the expertise required for successful dynamic information delivery. Single-Sourcing Solutions is active in the global Arbortext community and related information development communities.
For more information on Single-Sourcing Solutions, please visit http://www.single-sourcing.com.