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Top 5 Ways to Better Whiteboard Collaboration on Remote Conference Calls

Solving the Whiteboard Problem – Working Remote Like a Pro One of the things that’s hardest for remote teams to adapt to is no longer having access to the collaborative “draw it on the whiteboard” meeting. Drawing something out is a great way to force someone to think. It can…

Top Authors and Books from My 2019 Reading Challenge

In 2018, I wrote about how it’s important to step out of your comfort zone in your reading habits. It lets you explore sensitivities that expand your sense of the world and the people who live in it. It was a lesson I didn’t quite expect despite the fact that…

Want to play a game, content strategist?

We are always inspired by Lavacon, the Content Strategy Conference. Jack Molisani has worked hard to cultivate an atmosphere that fosters learning while celebrating ingenuity, creativity, connection, and has an energy all of its own. A lot of our most popular presentations and giveaways were inspired by Lavacon. The tarot…

Greetings from the Arbortext Monster Garage whirlwind

If I’m quiet, I’m working. I know a lot of people have been eagerly waiting for Arbortext 103 and 201, but what’s on my desk has priority. All year customer needs have been on the top of the pile. I’ve traveled more in the last year—delivering customized training on Arbortext,…

The Best USB Headsets for Audio and Web Conferencing

Updated: August 2019 If you work remotely, chances are you spend a lot of time on the phone, on web conferences, and virtual meetings. For you to be productive, the other end of the call has to be able to hear you clearly. There can’t be much in the way…

Top Authors and Books from My 2018 Reading Challenge

In 2017, I read nearly a book per day. While it was binge reading at its finest, it was too many. By the end of the year there were several books that I didn’t even remember reading, even when I skimmed the opening chapters in an attempt to do the…

Technology that solves the top technical problems for presenters (My Presenter’s Tech Kit)

b Post Summary Updated: 2018-12This post details what is in my Presenter’s Tech Travel Kit. As a frequent presenter, I want to be prepared for any situation and I want it to always work. Ultimately, I’m responsible for solving any technical problems for presenters that arise because of the device I choose to travel…

Industry Trends in Technical Communications 2018

As we close out the year, I’ve written up Industry Trends in Technical Communications we’ve seen in 2018. I don’t believe we should seek out or follow trends. Observations about trends are useful to see what other people are doing and to get a peek at what might be ahead for us….