We help you make the best of a Gold Standard Platform
Successful products depend on timely, accurate technical information that is easily accessible for operation, assembly, maintenance, field service, and training.
Arbortext provides the capability to define, author, illustrate, manage, and deliver exact product information in the reader’s preferred language and media.
We can do it or you can do it
(with a little help)
Our customers want to utilize their products with independence and confidence. We understand that ultimately your staff will manage your deployment over the long term and for the benefit of your business.
If you’re using Arbortext…
We are authorized and qualified Arbortext professionals with more than a decade’s experience in the toolset and we are here to help!
We do things differently
There’s a lot to learn and we know you already have a lot to do.
When you work with us, we make sure you know every part of your system inside and out. We make sure you’re ready to take ownership of it.
Our training is oriented towards a coaching model that is responsive to your staff and your needs. So call us Mentor, Coach, Tutor, Trainer, TA or even Support Agent, because that’s what we do.
We share information. A lot.
We provide a wide-variety public services to our community.
We organized TC Camp, the first unconference for the techcomm community; we hold, record, and post training webinars; we publish podcasts, blog entries, and papers that have high-value content (not just empty marketing content).
Our current projects are the TC Dojo and the TC Dojo Masterminds.
See Us Speak
Our team has spoken at over 200 public events and workshops over the years. It’s part of our nature to share knowledge and empower others. Want to see us in action? Here’s where we’ll be…
PTC User Winter Event
January 28-30, 2020 | Scottsdale, AZ
April 24-25, 2020 | Lowell, MA
Arbortext Users Symposium
May 5-6, 2020 | Minneapolis, MN
STC San Diego
March 11, 2020 | San Diego, CA
CMS DITA NA
April 27-29, 2020 | Phoenix AZ
May 15-18, 2020 | Bellevue, WA
March 22-23, 2020 | Rochester, NY
April 27-29, 2020 | Phoenix, AZ
Oct 25-28, 2020 | New Orleans, LA