"Single-Sourcing Solutions has been able to accomplish things that no one thought could ever get done"
We help you make the best of a Gold Standard Platform
Successful products depend on timely, accurate technical information that is easily accessible for operation, assembly, maintenance, field service, and training.
Arbortext provides the capability to define, author, illustrate, manage, and deliver exact product information in the reader’s preferred language and media.
We can do it or you can do it
(with a little help)
Our customers want to utilize their products with independence and confidence. We understand that ultimately your staff will manage your deployment over the long term and for the benefit of your business.
If you're using Arbortext…
We are authorized and qualified Arbortext professionals with more than a decade's experience in the toolset and we are here to help!
We do things differently
There's a lot to learn and we know you already have a lot to do.
When you work with us, we make sure you know every part of your system inside and out. We make sure you're ready to take ownership of it.
Our training is oriented towards a coaching model that is responsive to your staff and your needs. So call us Mentor, Coach, Tutor, Trainer, TA or even Support Agent, because that's what we do.
We share information. A lot.
We provide a wide-variety public services to our community.
We organized TC Camp, the first unconference for the techcomm community, and Room 42, the podcast. We hold, record, and post training webinars. We publish podcasts, blog entries, and papers that have high-value content (not just empty marketing content).
Our current projects are the community-driven TC Dojo and the collaborative effort TPC Affinity Groups.
Hear Us Speak
Our team has spoken at over 200 public events and workshops over the years. It's part of our nature to share knowledge and empower others. Want to see us in action? Here's where we'll be…
TC Dojo
April 12, 2021 | Webinar
Topic Writing Without Borders
STC Spectrum
ConVEx
April 26-28, 2021 | Virtual
Inside Out or Outside In?
The Art of Minimalism
Panel: Tools & Development: Courtship, Commitment, & Divorce
PTC Community
May 4, 2021 | Webinar
XML Saves Lives
STC Summit
Boston DITA User Group
Sept 8, 2021 | Webinar
Let's Talk About Maps