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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

The Best USB Headsets for Audio and Web Conferencing

Updated: July 2022If you work remotely—and during the pandemic more of us had this experience that ever before—chances are you spend a lot of time on the phone, on web conferences, and presenting at or attending virtual meetings. For you…

How to Create Online Collaborative Whiteboards for Online Trainers

b Summary Solve the online, collaborative whiteboarding problem by using the tools and strategies that professional remote workers, trainers, and presenters use. I have the top 5 options for you—from free to expensive—that you can do right now today with…

Arbortext, XML, and Spacing

This week’s topic: Spaces, pretty printing, and XMLWe occasionally get comments or questions that fall along this line:Your XML is very difficult to read (no pretty indenting)Your file has spaces (white space characters)Your XML has line returns that is show…

How much does Arbortext cost?

by Dave There's a lot of confusion, bad information, old information about Arbortext floating around out there. There's an assumption that Arbortext is only for the Fortune 100 and that it's completely out of reach for small to medium businesses….

Templates for API Documentation

Templates can improve your documentation no matter what your skill level is, and no matter how mature the documentation set. Clarence Cromwell will talk about a set of templates for minimum viable API documentation, including: What is “minimum viable documentation”…

Is Arbortext DITA Pure DITA? YES!

Is Arbortext pure DITA?  Yes. Arbortext is pure DITA, pure XML. We are always surprised when we get this question because: Arbortext was the software IBM was using when they developed DITA. What does it mean to be “pure DITA”? DITA…

Using Confluence for External Facing Product Documentation

As a Technical Communicator, we all get this question: What tool do you use to write your technical documentation? Romy has found that her answer surprises most people, who then immediately want to know how they use it and if…

These are a few of our favorite things

Liz Fraley shares the top features they use and the their best methods for teaching #XML authoring and single-source #publishing (via the #Arbortext tool suite) About the presenter Liz Fraley, Single-Sourcing Solutions, is a serial entrepreneur. She's founded two companies,…