As a Technical Communicator, we all get this question: What tool do you use to write your technical documentation? Romy has found that her answer surprises most people, who then immediately want to know how they use it and if it is working out well for her company.
She will talk about how they use Confluence for their external facing product documentation. She'll cover benefits of using Confluence and how to get around some blockers.
She will explain how they organize their documentation using the principles of concept, task, and reference and how they take advantage of the flexibility Confluence offers to make it a living thriving document that their customers have come to appreciate and rely on.
About the Visiting Dojo Master
Romy Sinha is a passionate Technical Communicator working as a Senior Staff Information Developer at Siemens AG for the past 10 years. Before that she was a Software Developer who enjoyed writing as much as coding. Romy has degrees in English and Computer Science and has found the perfect career match in Technical Communication. Romy has been actively involved with STC and is a Past President of the East Bay Chapter.
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Recorded: 13 April 2020