Conference Presentations and Publications

by Liz Fraley, Single-Sourcing Solutions

I have written a number of books, papers, and articles, have two patents, and have given a lot of presentations over the years. This is but a brief list of some of them.

On the various presentation pages, you can find videos from several of our web presentations on one of our YouTube channels. For synthesized event posts (slides and video) for the presentations listed below, see our events site. For articles, papers and book links, check the blog. For patent descriptions, see Liz Fraley’s LinkedIn profile.

Books

Arbortext 101 (Arbortext Monster Garage #1)

Arbortext 102 (Arbortext Monster Garage #2)

Arbortext 103 (Arbortext Monster Garage #3)

  • Arbortext 201: Configuring Arbortext for MIL-STD Doctypes Single-Sourcing Solutions, Inc. for Kindle and Print (in development)
  • Arbortext 104: Omnibus, vol 1. Single-Sourcing Solutions, Inc. for Kindle and Print (in development)
  • Arbortext 103: Best Practices for Configuring, Managing, and Publishing Arbortext Content with the PTC Server. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print (in development)
  • Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print
  • Arbortext 101: Best Practices for Configuring, Authoring, Styling, and Publishing Content with Arbortext. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print
  • Adding Custom Actions to OxygenXML Frameworks 2016. Single-Sourcing Solutions, Inc. (eBook)

Papers

Workshops

Presentations

See also webinars and presentations done as part of the Arbortext Monster Garage.

Patents

  • “Digital multimedia contact center with tier escalation and deescalation in response to changed criteria” (#7,254,641) August 2007
  • “Digital Multimedia Contact Center” (#8,745,576) June 2014