Key Concept Archive

How to Identify DITA Topic Types (like a ninja)

When you’re new to DITA everything seems hard. Even choosing a topic type. New writers lean away from the specialized toward the generic. Teams get inconsistent structures for similar information across deliverables. In this session, Liz Fraley will show you one strategy for identifying topics—in legacy content and for new…

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Vote for TC Dojo 2018 sessions topics

I’m about to start booking the speakers for TC Dojo sessions in 2018. I have two sessions lined up, but I still have 10 to fill. January will be fun. Rather than the same old boring end-of-year trends session, we’re going to get tips on how to keep up! Personally, I’ve never been a…

UI/UX for technical communicators is the theme for TC Summer Camp 2017

I sit on the TC Camp board and am sponsoring the Structured Authoring workshop at TC Summer Camp in DC on September 9th. Every year, we ask what topic people want for the morning workshops. So far only one topic has been in the top of the voting for both…

From Clashing to Collaboration

14% of knowledge workers felt like striking a coworker in the past year but didn’t. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds with 87% of employees worldwide that are not engaged at…

The Best USB Headsets for Audio and Web Conferencing

If you work remotely, chances are you spend a lot of time on the phone, on web conferences, and virtual meetings. For you to be productive, the other end of the call has to be able to hear you clearly. There can’t be much in the way of background noise. You’ve…

Do you have a mentor?

When I first started Single-Sourcing Solutions in 2005, I didn’t know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn’t. I was lucky, though. I got connected to a group of local entrepreneurs who would get together…

Collaboration – Love it or Hate it?

This month I wanted to find out if you have come to love or hate collaboration in any of it’s forms.  I’m a big experimenter which often means I’m a big collaborator. In January’s TC Dojo, we had Karl Klashinsky do a session on Git, the open source software version…

What You Need to Know about Agile and Techcomm

When working in an agile environment, technical writers can face some challenges in planning, workload balancing, and execution. But writers can realize numerous benefits in this environment if they follow a few principles to stay flexible and fully engaged on their project teams. This session provides the top five things…