+1 408 660-3219 sales@single-sourcing.com

Training provides the foundation for your success

At Single-Sourcing Solutions, we believe that knowledge transfer is essential for success.

Single-Sourcing Solutions instructors are experienced and professional, with exceptional listening skills and commitment to providing appropriate training and solutions for your business environment. Only when the users of the single-sourcing system are properly prepared, can anyone ensure the project's success.

We place a high priority on training, documentation, and communication. We believe that training can make all the difference in a successful outcome.

I wanted to extend to you and Janice a huge thank you for all of your knowledge that you shared in the virtual training classes for us! Sure did learn a lot and you both did an excellent job. 

You are highly recommended by the techpubs team. Thank you!

Steve S.

Sr. Manager, Avionics company

JumpStart Training

Whether the class is taught on-site or virtually, our training prioritizes interaction with the instructor as well as your colleagues. Single-Sourcing Solutions instructors have well over a decade's experience with the Arbortext toolset and in teaching others to put it to their best advantage.

Our JumpStart Mentoring programs are our most popular learning programs. People have found that when they use our JumpStart programs they experience a faster implementation time and a shorter learning curve.

Our JumpStart programs are designed to take Arbortext users from novice to a level of confidence that enables them to master Arbortext Editor and Styler with ease.

There are JumpStarts for individuals, general groups, and small teams of a dozen offered in a hosted environment or in your company’s solution implementation.

In our hosted JumpStart, we provide the software for you to use during the training so there is no need to pre-purchase. This allows you to “drive” the most current version of Arbortext Editor and Styler without having to download a single thing! You will have full access to the most current version and be able use the software when you do the exercises.

We can customize our training to your needs.

  • Instruction Specific to Your Business: We use sample documents that represent the architecture such as DITA, ATA, Mil-Spec, Docbook, etc., from your business during training sessions in the context of real processes that users follow every day.
  • Student Guides: We provide reference guides for users to review the key features covered in training sessions. We provide a full documentation set for all components, customizations, tools and processes for any implemented system.
  • Quick Reference Guides: We provide quick reference guides for day-to-day use. These guides resemble cheat sheets and often contain the simple hints that trigger deeper understanding.
  • User Training: Classroom instruction with sample documents and exercises that represent the context of real processes that users follow every day.

We can expand courses to provide foundational concepts that improve content overall:

  • Editor: Add minimalism and user experience basics to help you improve writing for end users.
  • Styler: Add style guide development so your own so stylesheet implementation is fast and efficient.

Hosted JumpStart training is available in many global locations. All training is in English.

We offer the following Hosted Jumpstart Training Courses:

Arbortext Editor Quick Start (4h)

In this 4-hour session you will get hands-on instruction in XML structured authoring and authoring using Arbortext Editor. This is a perfect session for a job seeker looking to gain a quick understanding of Arbortext Editor that can help you navigate that interview or start that new job with more confidence that comes from hands-on experience.

(Option) Add DITA survey training for a basic understanding of authoring DITA in Arbortext. (4h)

Arbortext Editor for Authoring (20h)

In this 20-hour series we will guide you from unstructured authoring through structured authoring in a generic architecture. This course is a combination of lectures mixed with examples and hands-on exercises.

DITA Authoring in Arbortext Editor (40h)

In this 40-hour series,we will guide you from unstructured authoring through structured authoring in a generic architecture to reach a common proficiency with the tool. Instruction includes structured authoring, the DITA architecture, minimalism, topic-type recognition, reuse strategies, and re-authoring and optimizing free-form content into DITA structures. Instruction includes strategies for improving content for different audiences and learning types as well as optimizing content for specific information patterns. This course is a combination of lectures and discussion mixed with examples and hands-on exercises. 

Authoring in Arbortext Editor for Defense (30h)

In this 30-hour series we will guide you from unstructured authoring through structured authoring in a generic architecture to reach a common proficiency with the tool. This course is a combination of lectures mixed with examples and hands-on exercises. Once the basics are understood, we add instruction in one of the MIL-STD doctypes (38784, 3001, 40051, etc.). 

Arbortext Styler (30h)

In this 30-hour series we will guide you in the creation of your first Styler stylesheet. This course is a combination of lectures mixed with examples and hands-on exercises for one stylesheet based on one doctype to meet output requirements defined in the specification provided.

(Option) Personalize this course and develop a style guide that defines your requirements for layout and authoring before beginning the hands-on portion. With this option, your first stylesheet will approximate the production stylesheet you need. (12h)

Request more information


“Thank you very much for teaching the class, providing the teaching aids, and for having such down-to-earth, open, communication styles.”

“Your patience and willingness to ensure we learned the information and received a good foundation was recognized and much appreciated.”

“I tried to take this training last year from someone else and it was a mess! I have learned so much this time.”

“Thank you so much. This is the best training I have received from the Navy. So many are filled with boring slides but this was fun and informative”

“Thank you so much for the great class. I really appreciate your humor!”

“Thank you for all your help and all the laughs! It’s been a fun and informative 2 and half days.”

“I am taking over 7 other programs that some of the students in our current class belong to. I have told all of my peers that everyone needs to take this class! Thanks!  Both of you stay safe and keep doing what you do!”

Spontaneous feedback from students in our Arbortext Basics class 2022

Various ranks and responsibilities, US Navy

We are killing this job and I attribute most of that to the training that you provided us.  I feel like there is nothing I can’t do.


President, Technical writing company

At Northrop Grumman we needed to complete a large conversion effort in a one year effort. I needed experienced Arbortext editors. I did not have the time or budget to train anyone. Two writers did not have experience with Arbortext, but nagged me to hire them. They told me that they were being trained by Single-Sourcing Solutions. I took the risk and to my surprise they were well-trained and, in fact, taught me a few things that I did not know about the Editor. I would recommend Single-Sourcing Solutions to anyone, because they made me successful, and I did not even have a contract with them.

Doug W.

Team Lead/Software Engineer, Technical Publications , Northrop Grumman

What About PTC's Training Courses?

PTC requires anyone delivering their in-person, instructor-led Certified training to follow the same syllabus and constrained itself to the generic course material licensed by PTC. Some customers find these PTC training courses to be too generic. Users frequently feel unprepared to go into full-production with only application-level training.

All of their official training courses and materials can be found in PTC University, a role-based Precision Learning platform. These eLearning Libraries provide 24/7 access to an entire collection of Web-based training courses.

The videos contained in these libraries are recorded versions of their official training courses, broken into one-hour segments that you can watch as often as you like. The eLibraries also include all training materials and exercises required to complete the official coursework.

The eLearning Libraries include:

  • An entire collection of easy to use, self-paced, modular courses covering both basic and advanced capabilities
  • Recorded virtual classes so you can experience an instructor led course on your own time
  • Benchmark assessments, using our proprietary Pro/FICIENCY tool, to test your level of proficiency

Every PTC subscription license includes access to the eLearning library for free.

There are libraries for every product: