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12 tips from UX designers that Techcomm folks should know too

Next to API docs, UI/UX is one of the fastest growing sub-domains in technical writing. Not surprising, because documentation contributes to the user experience and explain how to use a product's user interface.In May, I spotted an article by Robert Hoekman,…

Released: Arbortext 102 Best Practices for Creating Arbortext Styler Stylesheets

Announcing the release of Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets. The second book in the Arbortext Monster Garage series, Arbortext 102 is the second book about Arbortext and the first book about creating and publishing with Styler. Written…

Tell a good story (It’s the shape of the curve that matters)

Seems like everyone is talking about story telling. Last April, it was the theme at the STC Spectrum conference.  At STC Summit in 2015, Nancy Duarte gave the keynote based on research she did for her book, “Resonate: Present Visual Stories…

XPath and XSLT for Everyone

Anyone working with XML content can benefit from learning XPath. XPath is the way that elements are identified and located inside an XML Document. Want to find the first title in your document? Or the fifth? Or the 2nd one…

Inclusive vs Exclusive Language and Corporate Culture

It seems that as of 6/5/2019, the GSA has pulled the article down. Good thing we captured what we did! The U.S. General Services Administration (GSA.gov) website recently published an article (and the code to go with it) about how they…

We all solve the same problems

We've all been in that position where we are trying to work something out and wish we had someone to bounce ideas off of. Someone who knew us, what we were going through, who had expertise that was the same…

DITA 1.3 available with Arbortext 7.0 release

Arbortext 7.0 includes support for DITA 1.3—no plugins or additional modules required. With the release of Arbortext 7.0, all DITA 1.x documents are supported by the Arbortext suite of products. Arbortext has had support for DITA since 2004, when it was…

Arbortext Styler 7.0 includes Stylesheet IDE

APP became available to anyone who wanted to do high-quality print output about midway through the 5.4 release stream. Since 6.0 we've been encouraging people creating new stylesheets to use APP as their main rendering engine over FOSI. It's new…