Video Provides the Edge

Video provides technical communicators the edge in communicating complex materials to customers. When given a choice, would most people watch their problem be solved or read about it? At MiTek, our experience strongly suggests that customers want to see how…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

Navigating Tech Comm with Geoffrey Chaucer

Most people know Geoffrey Chaucer as the author of The Canterbury Tales, a group of stories so naughty that schoolbooks still censor them now, over 600 years later. Many are surprised to learn that Geoffrey Chaucer also wrote one of…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

Building and Sustaining A TechComm Career

Want to learn what it takes to work – and thrive – in your career? We've got a presentation for that! Come hear strategies that have helped guide a 45-year career that even a pandemic can't slow down.   John has worked for…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

Secrets of a gumshoe librarian: Tips for transforming your career and staying relevant

Is your career ready for a makeover? Have you been forced into making a change? Client and employer needs evolve, and we should too. But no one wakes up and just decides to upend their career, because change can be…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

Technology that solves the top technical problems for presenters (My Presenter’s Tech Kit)

b Post Summary Updated: 2018-12This post details what is in my Presenter's Tech Travel Kit. As a frequent presenter, I want to be prepared for any situation and I want it to always work. Ultimately, I'm responsible for solving any technical problems…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

Industry Trends in Technical Communications 2018

As we close out the year, I've written up Industry Trends in Technical Communications we've seen in 2018. I don't believe we should seek out or follow trends. Observations about trends are useful to see what other people are doing and…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo

From Open Source Volunteer to Full-Time Tech Writer

In this talk, Gale describes a little bit about what open source software is and how she used her volunteer experience as an Apache Taverna committer to become a technical writer at Facebook. She describes the tangible and intangible skills…

• Key Concepts: case study, instructional design
• Filed under: Webinars
• Venues: TC Dojo