Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Scalable Localization and the Psychology of Usability and Design

Season 1, Episode 3 | 50 min http://single-sourcing.com/s3i/pod/Room42-20200805-StAmant.m4a          Kirk St.Amant is a Professor and the Eunice C. Williamson Endowed Chair of Technical Communication at Louisiana Tech University, and he is also the Director of Louisiana Tech’s newly formed Center for Health and Medical Communication. His research focuses on the…

Why Audience Contexts Matter to Content Creators

Season 1, Episode 2 | 47 min http://single-sourcing.com/s3i/pod/Room42-202007-Melancon.m4a          Transcript Lisa Melonçon is a Professor of Technical and Professional Communication at the University of South Florida and incoming interim department chair in English. Her research focuses on programmatic issues in technical and professional communication as well as in user experience…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver a simple and delightful experience. In this presentation, we’ll learn…

Cognition, Visual Design, and Usability

The design of visuals affects how we use them every day. But what makes some visuals more effective that others? The answer to this question is central to usability across many different technologies – from street signs to computer interfaces. This presentation examines the mental processes affecting how we perceive…

Cognition, Design, and Usability: An Primer for Technical Communicators

Nothing is inherently usable. Rather, usability is about cognition—or how our minds process sensory input. If technical communicators understand such factors, they can create materials that address them and develop more usable designs. In this session, the presenter overviews Cognitive factors affecting expectations of design and usability Methods for researching…

Building a Style Guide from the Ground Up

How do you establish a style guide, and how do you keep it going? In this session, I’ll talk about my experience implementing and maintaining a corporate style guide. What started as a casual department guide for 25 tech writers is now a formal style guide for all content creators…

Always be learning: Lessons for writing instructions

You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The story was more about UI/UX and things that technical writers…

UI/UX for technical communicators is the theme for TC Summer Camp 2017

I sit on the TC Camp board and am sponsoring the Structured Authoring workshop at TC Summer Camp in DC on September 9th. Every year, we ask what topic people want for the morning workshops. So far only one topic has been in the top of the voting for both…