Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Accessibility Basics for Professional and Technical Writers

As we move forward to create a more diverse and inclusive world, delivering accessible content becomes increasingly important. But what do we mean by “accessibility” and why should accessibility be important to professional and technical writers? In this session, Bob…

Using Trauma-Informed Design to Support Equity in Essential Needs

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, a panel from Michigan State explains how communicators can engage in trauma-informed design. Season 1, Episode 13 | 52 min https://episodes.castos.com/5f0873f9f1ecc0-61906007/r42-msupanel-final.m4a         Ben…

Exploring the Intersections of UX and Technical Communication

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Emma Rose, University of Washington, explains the relationship between User Experience and Technical Communication. Season 1, Episode 12 | 44 min https://episodes.castos.com/5f0873f9f1ecc0-61906007/rose.audio.m4a        …

What Techcomm Can Learn From The Games Industry

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Samantha Blackmon explains how you can improve customer success by using content techniques perfected by the games industry. Season 1, Episode 9 |…

Scalable Localization and the Psychology of Usability and Design

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Kirk St.Amant explains how combining intercultural communication with cognitive psychology can identify usability expectations in different contexts. Season 1, Episode 3 | 50…

Why Audience Contexts Matter to Content Creators

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Lisa Melonçon explains why should content creators care about audience contexts through the lens of patient education material design. Season 1, Episode 2…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

Cognition, Visual Design, and Usability

The design of visuals affects how we use them every day. But what makes some visuals more effective that others? The answer to this question is central to usability across many different technologies – from street signs to computer interfaces….