Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

What Techcomm Can Learn From The Games Industry

Room 42 is recorded before a live studio audience Register to attend Samantha Blackmon (she/her) is a gamer/researcher/games researcher who loves playing games with her daughter and talking about games with anyone else who will listen or watch. She is…

Scalable Localization and the Psychology of Usability and Design

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Kirk St.Amant explains how combining intercultural communication with cognitive psychology can identify usability expectations in different contexts. Season 1, Episode 3 | 50…

Why Audience Contexts Matter to Content Creators

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Lisa Melonçon explains why should content creators care about audience contexts through the lens of patient education material design. Season 1, Episode 2…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

Cognition, Visual Design, and Usability

The design of visuals affects how we use them every day. But what makes some visuals more effective that others? The answer to this question is central to usability across many different technologies – from street signs to computer interfaces….

Cognition, Design, and Usability: An Primer for Technical Communicators

Nothing is inherently usable. Rather, usability is about cognition—or how our minds process sensory input. If technical communicators understand such factors, they can create materials that address them and develop more usable designs. In this session, the presenter overviews Cognitive…

Building a Style Guide from the Ground Up

How do you establish a style guide, and how do you keep it going? In this session, I’ll talk about my experience implementing and maintaining a corporate style guide. What started as a casual department guide for 25 tech writers…

Always be learning: Lessons for writing instructions

You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The…