Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Navigating Tech Comm with Geoffrey Chaucer

Most people know Geoffrey Chaucer as the author of The Canterbury Tales, a group of stories so naughty that schoolbooks still censor them now, over 600 years later. Many are surprised to learn that Geoffrey Chaucer also wrote one of…

Why Shifting the Way We Think Revolutionizes How We Communicate

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Joanna Schreiber explains how rethinking and reimagining traditional processes can have wide-ranging impact on communications knowledge and practices. Season 1, Episode 4 |…

Top 5 Ways to Better Whiteboard Collaboration on Remote Conference Calls

Solving the Whiteboard Problem – Working Remote Like a Pro One of the things that’s hardest for remote teams to adapt to is no longer having access to the collaborative “draw it on the whiteboard” meeting. Drawing something out is…

Room 42

What is Room 42? Room 42 is a new hybrid, taking the best parts of traditional webinars, interview-style podcasts, and online teaching to move us all in a new direction. In the room, you will find the leaders who are…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and…

Workshop: Yes you can have it all! Technical accuracy and marketing pizzazz

Learn how a modular approach to content creation, storage, and delivery, gives you a single source of truth for your content and how that source can meet all of your content delivery requirements whether they are technical, marketing, or operational….

Using Style Guides to Achieve Content Collaboration and Consistency

Style Guides: What Goes In Them and What Can They Cover? Style guides serve an important role, establishing guidelines to improve communication, ensure consistency, and enforce best practices in composition, presentation, and language, and representing the specific needs of the…

Secrets of a gumshoe librarian: Tips for transforming your career and staying relevant

Is your career ready for a makeover? Have you been forced into making a change? Client and employer needs evolve, and we should too. But no one wakes up and just decides to upend their career, because change can be…