Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Top 5 Ways to Better Whiteboard Collaboration on Remote Conference Calls

Solving the Whiteboard Problem – Working Remote Like a Pro One of the things that’s hardest for remote teams to adapt to is no longer having access to the collaborative “draw it on the whiteboard” meeting. Drawing something out is a great way to force someone to think. It can…

Room 42

What is Room 42? Room 42 is a new hybrid, taking the best parts of traditional webinars, interview-style podcasts, and online teaching to move us all in a new direction. In the room, you will find the leaders who are molding the new professionals and advancing the profession. Room 42…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and Danielle presented a session on Accessibility and Privacy at the…

Workshop: Yes you can have it all! Technical accuracy and marketing pizzazz

Learn how a modular approach to content creation, storage, and delivery, gives you a single source of truth for your content and how that source can meet all of your content delivery requirements whether they are technical, marketing, or operational. In this presentation, we cover the basic principles from the…

Using Style Guides to Achieve Content Collaboration and Consistency

Style Guides: What Goes In Them and What Can They Cover? Style guides serve an important role, establishing guidelines to improve communication, ensure consistency, and enforce best practices in composition, presentation, and language, and representing the specific needs of the business and it’s customers. Most organizations adopt one of the…

Secrets of a gumshoe librarian: Tips for transforming your career and staying relevant

Is your career ready for a makeover? Have you been forced into making a change? Client and employer needs evolve, and we should too. But no one wakes up and just decides to upend their career, because change can be hard and sometimes scary. In this session, Marcy Phelps shares…

What should be in a Year-End Review?

The end of the year is a time for us all to look ourselves over critically in the mirror and review our performance:“In December, I want to look back at the year and answer two questions:1. how did we do? and2. what do we want to do better next year?”~…

Extend Your DITA Reuse with Keys

A crucial benefit of moving to a structured authoring environment is the ability to easily reuse content. Text entities, file entities and now with the DITA standard there is also keys and keyrefs. This DITA key method allows a user to create a placeholder for text, file paths or graphics….