Key Concept Archive

Building a Style Guide from the Ground Up

How do you establish a style guide, and how do you keep it going? In this session, I’ll talk about my experience implementing and maintaining a corporate style guide. What started as a casual department guide for 25 tech writers is now a formal style guide for all content creators…

How to Identify DITA Topic Types (like a ninja)

When you’re new to DITA everything seems hard. Even choosing a topic type. New writers lean away from the specialized toward the generic. Teams get inconsistent structures for similar information across deliverables. In this session, Liz Fraley will show you one strategy for identifying topics—in legacy content and for new…

Add Super Power to Your Communication with Super Structures

Super structures can increase performance and boost your productivity. They take advantage of economies of scale in your routine communication without causing you to succumb to numbing uniformity. Say what?! Super structures are logic flows that help you evaluate and create communications better and faster. Carry these structures with you…

Individual Mastermind Membership (Annual)

Annual Subscription. Individual Members get access to ONE, pre-selected, Mastermind Group, plus 30-minutes private mentoring. One per person.

Business Mastermind Membership (Annual)

Annual Subscription. Corporate Members get full access to everything we do, plus 45-minutes private mentoring, and more.  

Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets

Paperback. Learn the basics for creating APP-based, Arbortext Styler stylesheets from start to finish.  

The future is decided by your actions today

How do you know what the future holds? How do you know what to do to make sure you’re ready for it? Do you invest in skills? Do you buy a tool? Take a class? What? How do you prepare for the future when you don’t know what’s there? Some…

Always be learning

You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The story was more about UI/UX and things that technical writers…

Techniques for keeping up in your profession

Every year there are hundreds of “trends” articles. Trends don’t matter. What matters is whether something is appropriate to your customer and your company’s mission. More important, then, is not knowing what trend is coming but knowing how to keep your eyes open so that when a new need arises,…

Get Trained on Arbortext Styler — from someone who cares about you

We’re launching a series of online training sessions designed to facilitate better Stylesheet design using Arbortext Styler. Why? Well, if you saw my outburst on Facebook, you can probably guess the reason. Sadly, this kind of thing happens to us all the time. And the customers just keep coming and coming….