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What should be in a Year-End Review?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.6″] The end of the year is a time for us all to look ourselves over critically in the mirror and review our performance:“In December, I want to look back at the year and answer two questions:1. how did we do? and2. what do we want to…

Create a Rock Solid Foundation for Your Dream Business (Video version of workshop now available)

[et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off”][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-about” _builder_version=”3.17.6″ background_layout=”light”] About this video training course Maybe you’re thinking it’s time to branch out on your own, maybe it’s time to move up in your company, or maybe it’s time for something different. No matter which scenario, for someone to hire you or…

Top Books for Children and New Parents

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.13.1″] My niece is having a baby and as I realized that I have a list of carefully curated books that I give to new parents. The last couple of years I’ve written about my reading lists, and I write a lot about requirements. When I…

New Slack Channels – TC Dojo and Arbortext Users

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-slack” _builder_version=”3.13.1″] Slack reminds us of the old IRC channels, if anyone out there remembers those. Liz was invited to Slack pretty early on but resisted using it because she said it was so isolated. In its earliest days, it was mostly browser-based, every space was separate,…

Top Authors and Books from My 2017 Reading Challenge

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-stats” _builder_version=”3.9″] After all the books I read in 2016, I’d planned on reading more non-fiction in 2017. As it turned out, we had a busy year here at Single-Sourcing Solutions and escapist reading was the order of the day. 2017 was the year of binge-reading and…

Is Arbortext DITA Pure DITA? YES!

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-yes” _builder_version=”3.13.1″] Is Arbortext pure DITA?  Yes. Arbortext is pure DITA, pure XML. We are always surprised when we get this question because: Arbortext was the software IBM was using when they developed DITA. [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-pure” _builder_version=”3.13.1″] What does it mean to be “pure DITA”? DITA is…

Magnets, buttons, and bookmarks

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-favorite” _builder_version=”3.9″] What’s your favorite giveaway? Mine is a backpack that I got at the very last Arbortext User Conference in 2005. This backpack had perfect balance and is great for bicyclists as well as pedestrians. Even though it’s 13 years old, it’s held up magnificently. I…

What training do I need to use Arbortext well?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-hdr” _builder_version=”3.0.106″ background_layout=”light”] Dear Liz [/et_pb_text][et_pb_testimonial admin_label=”question-learn-editor” _builder_version=”3.0.106″ author=”Wondering in Wichita” job_title=”Technical Writer” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”] I am starting to work with the PTC Arbortext Editor using SGML. I need to know if I can get training on the editor? What would it take to…

Do you want to be a TC Dojo Master?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.6″] If you thought we didn’t pay attention to the survey results, we do. In fact, we have Eliot Kimber in March because someone in the TC Dojo asked for him. To be specific, they asked for him to talk about keys.After 6 years, 82 sessions, and more…

Problems upgrading your Arbortext Styler stylesheets from 6.1 to 7.0?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.106″ background_layout=”light”] Quite by accident, we noticed that some stylesheets can have issues when upgrading to 7.0 from 6.1. A day or so ago, Liz was working with some stylesheets that hadn’t been touched since mid 2016 when she published her books. When she opened the stylesheet…

Always be learning

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The story was more about UI/UX…

Vote for TC Dojo Session Topics

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.6″] Periodically, throughout the year, I look at the TC Dojo survey to see what topics and speakers are most in demand by techcomm professionals. Those topics are used to decide upcoming TC Dojo sessions. In 2018, soft-skills started appearing somewhere in the top 5 most requested…

Get Trained on Arbortext Styler — from someone who cares about you

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.94″ background_layout=”light”] We’re launching a series of online training sessions designed to facilitate better Stylesheet design using Arbortext Styler. Why? Well, if you saw my outburst on Facebook, you can probably guess the reason. Sadly, this kind of thing happens to us all the time. And the…

Same mess, different tools – Liz Fraley on the Content Content Podcast

[et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off”][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.0.99″ title=”Post Summary” url_new_window=”off” use_icon=”on” use_circle=”off” use_circle_border=”off” icon_placement=”left” use_icon_font_size=”off” background_layout=”light” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] In her interview, Liz Fraley talks in detail about the history of structured authoring and how her opinions have changed over 17 years in the technical writing industry. [/et_pb_blurb][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.105″…

UI/UX for technical communicators is the theme for TC Summer Camp 2017

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I sit on the TC Camp board and am sponsoring the Structured Authoring workshop at TC Summer Camp in DC on September 9th. Every year, we ask what topic people want for the morning workshops. So far only one topic has been in the top…

Teaching Martians to make a sandwich–How Technical Writers can improve patient safety

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] There’s a well-known exercise to experienced technical writers: How do you teach a Martian to make a sandwich. It’s so well known that we talk about it as an exercise in best practices for user experience and modern instructional design. In the last few years,…

Will I see you this month? It’s Conference Season 2017!

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.94″ background_layout=”light”] Conference season 2017 started last month and we’re on the road! In fact, I’m two conferences down with two more to go.  I love to meet people in person and hear their stories. The last couple of years I’ve started to prefer local events and have…

Adepters – What is it and how do I find it?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Are you an Arbortext user? Have you heard the word Adepters and wonder what it means? Adepters is the name of the original Arbortext user mailing list which was launched in 1996. At that time there the web was still new, so this mailing list quickly became…

Which TC Dojo level are you?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.94″ background_layout=”light”] The TC Dojo is a virtual meeting place for the Technical Communications professional. Whether you are just starting out in the field or you are a well-seasoned expert, everyone can gain valuable learning at the TC Dojo. We called it the a dojo because…

Do you treat your career like a profession?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.0.99″ title=”Post Summary” url_new_window=”off” use_icon=”on” use_circle=”off” use_circle_border=”off” icon_placement=”left” use_icon_font_size=”off” background_layout=”light” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] There’s only you to hold you accountable, to make sure you meet your business and revenue goals. You can apply the same skills business owners, consultants, and executives use to advance their business…

Top 3 Things a Presenter (and Booth Staffer) Needs on the Road

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.11.1″] Updated: 2018-07 – I found an even better booth bag. It’s conference season and that means many of us who present frequently are on the road at some point in the next few months. For me, the season starts with a 9-day trip that begins…

Review: Adobe Technical Communications Suite 2017, UI, UX, and Techcomm

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Updated: 29 November 2017 Last month I wrote about an article by Linn Vizard that I saw on the Adobe Creative Cloud blog about the Evolution of Buttons in UX Design.  While I thoroughly enjoyed the article for personal reasons, I highlighted the article because…

Top Authors and Books from My 2016 Reading Challenge

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] In 2016, I wrote 3 books and read 237. I haven’t decided whether reading that many books in one year is good or bad. There are some that I don’t really remember reading. I look at the titles or read 5-10 pages and think to…

Button, Button, Who’s Got the Button?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.94″ background_layout=”light”] Technical writers are paying more attention to UI/UX because documentation is part of the user experience. Technical writers, who explain user interface elements and design how-to documents for user tasks and procedures, know when a design choice will have repercussions. We can recognize when a design choice…

How many books did you read last year?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Late last year, I saw an article in the Atlantic that talked about the Decline of the American Book Lover. The Pew Research Center reported last week that nearly a quarter of American adults had not read a single book in the past year. As in, they…

3 Things You Need In Your Family Travel Kit

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.0.99″ title=”Post Summary” url_new_window=”off” use_icon=”on” use_circle=”off” use_circle_border=”off” icon_placement=”left” use_icon_font_size=”off” background_layout=”light” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] I travel frequently for business and have perfected my pre-packed kits to make travel simple. Family travel is different. These items keep people happy, make travel easy, and, when packed into a single kit, it’s…

Want to see what kind of software docs engineers celebrate?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I see posts on LinkedIn all the time about training in writing API docs or how best to document software systems. Here in Silicon Valley, it’s the hottest sub-discipline in techcomm. In fact, API docs are so popular, they have an API Docs training class on…

The Best USB Headsets for Audio and Web Conferencing

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update” _builder_version=”3.15″] Update: October 2018 My Plantronics headset died last week and the Logitech stopped charging. I went to get another, but I can’t even find the Plantronics anymore.  Looks like I will have to find replacements. In a pinch, while I was headsetless, I tried using…

Subscription licenses are here to stay

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Updated: May 2017 The software companies of world has decided the answer to that question is yes. I first heard about subscription licenses from Adobe back in 2013. Then Microsoft followed. For good or bad, whether we like it or not, it’s here to stay. I’ve had a…

12 tips from UX designers that Techcomm folks should know too

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Next to API docs, UI/UX is one of the fastest growing sub-domains in technical writing. Not surprising, because documentation contributes to the user experience and explain how to use a product’s user interface.In May, I spotted an article by Robert Hoekman, Jr. that I’ve now read…

Released: Arbortext 102 Best Practices for Creating Arbortext Styler Stylesheets

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Announcing the release of Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets. The second book in the Arbortext Monster Garage series, Arbortext 102 is the second book about Arbortext and the first book about creating and publishing with Styler. Written in DITA using Arbortext Editor…

How to find the best content management system (or any other tool)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.0.99″ title=”Post Summary” url_new_window=”off” use_icon=”on” use_circle=”off” use_circle_border=”off” icon_placement=”left” use_icon_font_size=”off” background_layout=”light” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] In this article, I hope I can convince you to gather requirements before you buy. It’s the only way to guarantee that you find the best content management system for you. Not for…

What is the best for DITA authoring and publishing tool?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I see this question posted all the time – in newsgroups, in blog comments, in LinkedIn groups. Posting this kind of question will get you one of three classes of answer. And every time, the answers posted are wrong. Most answers come from vendors posting about the…

Do you have a mentor?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] When I first started Single-Sourcing Solutions in 2005, I didn’t know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn’t. I was lucky, though. I got connected to a group of local…

Tell a good story (It’s the shape of the curve that matters)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Seems like everyone is talking about story telling. Last April, it was the theme at the STC Spectrum conference.  At STC Summit in 2015, Nancy Duarte gave the keynote based on research she did for her book, “Resonate: Present Visual Stories that Transform Audiences,” on the…

Publish High-Quality, Print-Ready DITA in less than a day

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.0.99″ title=”Post Summary” url_new_window=”off” use_icon=”on” use_circle=”off” use_circle_border=”off” icon_placement=”left” use_icon_font_size=”off” background_layout=”light” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] Everyone says, “Publishing DITA is Hard!” But the truth is you can publish DITA content for ePub and Print output with very little work. The promise that vendors (like us) have been giving…

Are you going to camp this summer?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Are you coming to TC Summer Camp? Have you been to TC Camp? TC Camp, the non-profit we launched last year is expanding! The board at TC Camp is taking it to the East Coast next month: It’s TC Summer Camp! TC Summer Camp is…

XPath and XSLT for Everyone

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Anyone working with XML content can benefit from learning XPath. XPath is the way that elements are identified and located inside an XML Document. Want to find the first title in your document? Or the fifth? Or the 2nd one that also has those 3…

Do you feel lucky?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.99″ background_layout=”light”] Last month at STC Summit, someone came by our booth and we got to talking about the TC Dojo. The TC Dojo is a webinar series we started 4 years ago. It works like this: First, we poll the community to find out what…

Technology that solves the top technical problems for presenters (My Presenter’s Tech Kit)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_blurb admin_label=”Post-Summary” _builder_version=”3.11.1″ title=”Post Summary” use_icon=”on” icon_placement=”left” font_icon=”%%65%%” animation=”off” saved_tabs=”all”] Updated: 2018-07 This post details what is in my Presenter’s Tech Travel Kit. As a frequent presenter, I want to be prepared for any situation and I want it to always work. Ultimately, I’m responsible for solving any technical problems…

Tips for writing great documentation

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I recently read a great article by Taylor Singletary who’s been writing documentation for customer facing products that almost all of us use: LinkedIn, Twitter, and Slack. If you ask him, he says he works in “developer relations.” He wrote up the list of things he…

Collaboration – Love it or Hate it?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This month I wanted to find out if you have come to love or hate collaboration in any of it’s forms.  I’m a big experimenter which often means I’m a big collaborator. In January’s TC Dojo, we had Karl Klashinsky do a session on Git,…

Paper or ePub?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Did you know that reading on a kindle or other electronic device isn’t the same to your brain as reading on paper? Well, as it turns out: Neuroscience, in fact, has revealed that humans use different parts of the brain when reading from a piece…

How long do you struggle before you ‘Let It Rest’?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Here at Single-Sourcing Solutions, we often find ourselves on the leading edge of working with new features or on the back side of working with old features to wrangle them into doing what our customers need them to do today. Over the years, we’ve developed…

Conference notes from: World IA Day 2016

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Last month I went to World IA Day 2016 in Seattle. I’m based in San Francisco, which also hosted World IA Day event, but every now and again it’s good to get out of your little corner of the world and see what is going on…

Inclusive vs Exclusive Language and Corporate Culture

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] The U.S. General Services Administration (GSA.gov) website recently published an article about how they customized a Slack bot to gently correct people who use the word “guys”. The GSA has a big job and a big audience and they wanted to make sure that the people writing…

Do you experiment?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Last month Tom Johnson of the I’d Rather be Writing blog interviewed me about why I started TC Camp. He wanted to know why I started something that was so obviously energy and resource intensive? It’s true that I have a lot of things going…

Thanks to all those who joined Guru D and the Cult of DITA at Lavacon

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.12.2″] At Lavacon last month I gave two presentations: one traditional and one…Not. We all know that I like to experiment right? TC Camp, TC Dojo, TC Mastermind groups are my most successful and well known. This time, I decided I would write up three skits and let the…

Liz Fraley on Single Sourcing on the 10-Minute Tech Comm Podcast

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-summary” _builder_version=”3.18″] Summary: Liz Fraley of single-sourcing.com talks about how companies can successfully make the shift to single sourcing on the 10 Minute Tech Comm podcast [/et_pb_text][et_pb_text admin_label=”Text-about” _builder_version=”3.18″] When you’re first approaching single sourcing project and designing your information architecture, it can be daunting just to…

We all solve the same problems

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We’ve all been in that position where we are trying to work something out and wish we had someone to bounce ideas off of. Someone who knew us, what we were going through, who had expertise that was the same as ours. Only different. Someone…

DITA 1.3 available with Arbortext 7.0 release

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Arbortext 7.0 includes support for DITA 1.3—no plugins or additional modules required. With the release of Arbortext 7.0, all DITA 1.x documents are supported by the Arbortext suite of products. Arbortext has had support for DITA since 2004, when it was originally being designed by IBM….

Arbortext Styler 7.0 includes Stylesheet IDE

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.99″ background_layout=”light”] APP became available to anyone who wanted to do high-quality print output about midway through the 5.4 release stream. Since 6.0 we’ve been encouraging people creating new stylesheets to use APP as their main rendering engine over FOSI. It’s new technology for many of…

Released: Arbortext Version 7.0

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

New Forums available to Mastermind Members

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] When we checked in with our TC Dojo Mastermind members, they asked us for a place where they could collaborate with each other outside the regular meetings. Until this point, we had a wiki where everyone could collaborate, but it just wasn’t meeting their needs.  So, earlier…

Which do you want to be? A technician or a craftsman?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We usually talk about Style in terms of content structure and layout, but this time I wanted to talk with you about our style. Specifically, our style of service. I was recently on a mentoring team call with one of our newer customers and they…

What happens when you skimp on documentation?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] In the TC Dojo last week we found out: Your company is at risk of debilitating lawsuits that, in the worst case, can put you out of business. Joe Devney, forensic linguist, editor, non-fiction writer, and previous STC chapter chair shared stories of companies who delivered insufficient,…

The Adepters email list is ending – here’s where to go…

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] In 1995 Arbortext started the adepters mailing list for users and staff to communicate. It was primarily a place where staff handled issues and questions about the Arbortext Adept editor. The mailing list was called adepters: a combination of the product name “Adept” and “users.”…

Conference notes from: DITA Best Practices BOF lunch at CMS DITA NA 2015

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Tracy Baker and I had a full table and intense discussion on the topics on the minds of the people in attendance. Real time issues and ideas for possible solutions. Topics ranged from reuse strategies to getting started to review processes to getting it all done while still…

How to Document your Stylesheets

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] by Karie You’re working on a big project or a book using DITA, but your boss asks you to change the style of the font at the last minute. This was something you had set months prior and you don’t remember how you did it…

Review: Adobe TCS5 and FrameMaker 12

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This summer I had a chance to sit down with FrameMaker 12, released at the end of last year. I’d been anxious to get some real time with the product after seeing Maxwell Hoffmann do the first public demo of it at TC Camp in…

Need Help? Check out our YouTube Channels

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Last week we launched three YouTube channels to make our videos more accessible and more generally available for everyone out there. Over the next few weeks we’ll be launching the iTunes channel again: Interviews with people doing interesting things with Arbortext, XML, and Content Strategy. But…

TC Camp 2014 is Next Weekend

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] TC Camp Exclusive: See Adobe’s TCS5 in person and maybe win a subscription! TC Camp 2014 is happening at Mission College in Santa Clara on Saturday 25 January 2014. If you’re in the bay area, this is happening right in your own backyard, why wouldn’t…

Released: Arbortext Version 6.0 M100

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Version 6.1

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

MadCap’s Creativity Captures Attention

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Like most people, I try to keep up to date with what is going on out there in the world of software tools for Technical Communicators. We all have a million things to do in our busy day, and it’s not always easy to do,…

TC Dojo has expanded!

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Due to popular request we have added an Arbortext specific TC Dojo each month. We wanted to keep the topics covered in the Open Session varied and not specific to any particular tool set. However, we have a large enough interest in Arbortext tools that we decided to launch a…

TC Dojo Mastermind Sessions starting Monday

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″] At Single-Sourcing Solutions, our customers know we enjoy helping them invest in themselves and their future when they take on a new project and new technology. What struck us most these last few years is that we’d find ourselves on a call with one customer and…

Released: Arbortext Version 6.0 M090

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Welcome to the TC Dojo

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We took what we learned from the popular Arbortext Monster Garage virtual meeting series and the overwhelming requests we received from the first annual TC Camp held in Santa Clara in January 2013 and blended them together. The result — a new twist on the…

Released: Arbortext Version 6.0 M080

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Review: A Fresh Look at Adobe FrameMaker (Version 11)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I started supporting XML-oriented technical publications teams in the late 1990s. I’ve used nearly all the XML authoring tools out there, and I use several different ones on a regular basis every day for different purposes. Over the last month I’ve had the opportunity to…

Released: Arbortext Version 6.0 M070

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher (APP) Version 11 M030

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.106″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

5 Tips for keeping your content flexible

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Whether you’re translating or not, some practices can make it easier for you to future-proof your content. There are five basic tips that localization experts agree on: Tip #1: Use numbers for your call-outs and have a legend table. There are two benefits to this…

How do authors find content for reuse?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Your customers can find content, but can your content creation team? DITA content explodes. How do you manage it? A lot of customers have been asking us recently about how they’re going to manage content that explodes into lots and lots of little topics and…

Announcing TC Camp

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Join us in Sunnyvale, CA in January for the first annual TC Camp. The first unconference for content creators, strategists, publishers, and the people who support them.   TC Camp is an Unconference focused on Technical Communications issues, skills, challenges, and the various applications used by technical…

Released: Arbortext Version 6.0 M060

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Version 5.4 M150

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Try PTC eLearning Free

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Updated: 2013 – the free trial is no longer available If you don’t already have a license for PTC’s eLearning library, you can try out the service for free for 30-days. We always recommend that our customers get at least one copy. It’s inexpensive, and…

Released: Arbortext Version 5.4 M140

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Everyone is talking content strategy, but what is it?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Content strategy differs from corporate communications strategy. Content strategy is far more than your web content or social media content or any of those things that come strictly out of the corporate marketing group. It is far more than “corporate communications.” Tactics are the actions…

Where to get Arbortext help?

[et_pb_section bb_built=”1″ next_background_color=”#000000″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] There are more and more community places where you can find help showing up all the time. Every day, it seems as though yet another place pops up: LinkedIn discussions, Stack Overflow, Quora, every vendor has their own community. There’s a lot of information…

Released: Arbortext Version 6.0 M050

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Version 6.0 M040

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Version 5.4 M120

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher (APP) V11 M010

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Common Questions: Workflow

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Workflow Here are some highlights of Workflow features supported in Windchill: Arbortext Content Manager supports standard workflows as well as sophisticated capabilities for routing change information to the correct process participants. Arbortext Content Manager provides tools to support the creation of processes…

Good content strategy is like a well organized pantry

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] When you think about content management and content strategy, you start thinking about content components that can be assembled, disassembled, and reassembled into the many output formats and output channels your customers require. It stops being a question of simply “Content Management” but management at…

Released: Arbortext Version 6.0 M030

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Podcast Posted: Interview with Barry Schaeffer

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.105″ background_layout=”light”] This month’s interview is with a legend in the industry: Barry Schaeffer. Anyone who’s been in the SGML/XML industry for any length of time knows Barry Schaeffer. Barry is a frequent speaker and contributor on subjects related to information and content management. His work…

Released: Arbortext Version 6.0 M020

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

What characteristics do you need in an XML publishing system?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I took a trip through the wayback machine and found an old article that had been published on Arbortext.com. Reading through it, I found a lot of key points that are still very relevant today. No single product is for every situation, but these guidelines…

Technology, People, and Successful Projects

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I was reminded recently of Rebekka Anderson’s presentation at DITA North America a couple of years ago. Her conclusions mirrored what we see every day: Technology is only 1/3 of the things that you need to consider when looking to solve and implement something like…

Manage your product content like you manage development

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-compliance” _builder_version=”3.0.106″ background_layout=”light”] Meet compliance and regulatory challenges Medical device manufacturers are facing some very tough challenges today including demand for innovation, complying with strict environmental and regulatory requirements, and shrinking price premiums, not to mention intense competition which demands faster times-to-market. The world’s most respected medical…

Released: Arbortext 5.4 M100

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

What’s New in Arbortext 6.0?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We’ve already posted the details to the release feed, but I want to talk about the big features coming to Editor and Styler the 6.0 release. I admit this is little bit of a tour with a focus on the improvements to DITA support. This release…

Released: Arbortext 6.0 M010

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Common Questions: Automation in Arbortext

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Out of the box automation in Arbortext We’re purposefully scoping this subject down for this post. We’re answering questions about what automation features come OOTB in Arbortext. If we didn’t limit this discussion, we could easily write 1000+ pages. Arbortext ships a…

Common Questions: Source Control

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Source Control Source Control is a big topic. To date, the best article I’ve ever read on branching strategy was a best practices article by Perforce (circa 2003). Today, we’re not talking about that, we’re talking about all the features source control…

Common Questions: Change Markup

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Change Tracking & Change Markup Change markup has historically been something that you had to implement yourself in XML publishing. Arbortext supports typical change markup behavior in the standard document types, and with a small amount of configuration for custom doctypes. All…

Released: Arbortext Print Publisher Version 10 M090

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Common Questions: Bursting

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″] This week’s topic: Bursting We start talking about something we call “bursting” when we get questions like the following: Can a writer or translator work just on paragraph chunks while an editor can see entire sections? This question is nearly always followed by this question: Can this…

Released: Arbortext 6.0

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Looking to upgrade your Arbortext install?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] When you’re looking to upgrade your Arbortext install from one release to another, you want to get all the information you can about the differences between your version and a random other version. And you want to do a test deployment before rolling it out…

Common Questions: Arbortext Content Manager (Windchill)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Arbortext Content Manager Today, we’re answering some of the more common and general questions about Arbortext Content Manager (ACM). When it comes to DITA, the need for component content management comes sooner rather than later. It’s very easy to get hundreds and…

Common Questions: XML and Standards Support

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: XML and Standards support in Arbortext With the most recent release of Arbortext there’s a lot to talk about with respect to standards and XML technology support in Arbortext. Arbortext has been part of the W3C since the early 1990s and still…

What is the DITA Resource Manager?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] by Karie Arbortext Editor has direct, built-in access to Arbortext Content Manager (Windchill) through the Object Browser and the Resource Manager. The Resource Manager makes reusing content objects more efficient for DITA writers. The Resource Manager is a dockable window that acts as a central location…

Common Questions: Language Support in Arbortext

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.6″] This week’s topic: Language support in ArbortextXML publishing systems makes translation less expensive all-around. The biggest cost of translating content produced in traditional tools is the DTP that must be done on the content once it’s been translated. Some languages switch orientation (R to L rather…

Released: Arbortext 5.3 M220

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

How do I reuse content stored in Windchill?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] by Karie One of the many advantages of storing content in XML is the ability to reuse it. The best way to ensure proper reuse is to store XML content in a component content management system like Arbortext Content Manager (aka Windchill).Arbortext Content Manager is…

Connecting Experts to Get Products to Market Faster

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Updated 2/3/11: SocialLink is only available in the full Arbortext PDMLink (Windchill) For many companies, the product development process now crosses organizational and national boundaries, making it more difficult than ever for team members to interact. Arbortext PDMLink (Windchill) SocialLink meets these challenges by combining social computing…

Licensing changes coming to Arbortext 6.0

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Arbortext 6.0 and Arbortext Advanced Print Publisher 10.0 are coming soon. With this release, comes a big change to how licensing is managed in the Arbortext product line. Arbortext licensing will be changing to FlexLM. This is the same licensing model that the other PTC products…

Can I use Arbortext with the DITA OT?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We get a lot of questions about whether you can use Arbortext with the Open Toolkit. The answer is, “Yes, of course,” but any further details are difficult unless you know what the questioner means by that. “Arbortext” is a portfolio of products that includes…

Arbortext Content Manager Patch (SUP3) Available

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] PTC has addressed several newly identified security vulnerabilities for supported versions of Arbortext Content Manger (aka Windchill).  These vulnerabilities affect all current maintenance releases of all Windchill Solution Products including: Arbortext PDMLink Windchill ProjectLink Pro/INTRALINK FlexPLM Arbortext Content Manager Best practices say to always install…

Arbortext 6.0 release is right around the corner

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] With the 6.0 release of Arbortext coming up very soon, we’ve been seeing a lot of questions about features, changes, and upgrading best practices. We thought we’d gather up all the prevailing advice and remind everyone about keeping up with releases and how to get…

Common Questions: Customization

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Customization Last year we discovered that something we think everyone knows about Arbortext is almost totally unknown. It was a weird thing to discover because, for most of us, this “thing” was a major influencer in our decision to become Arbortext customers…

Get Dirty in the Arbortext Monster Garage

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Inspired by the popular “Monster Garage” television show on the Discovery Channel, today we’re launching a new webinar series: “Arbortext Monster Garage.” On the TV show, a team of people with mechanical, fabricating, or modifying expertise gathers together to modify a vehicle into a “monster machine.”…

Released: Arbortext 5.4 M080

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher (APP) V10 M080

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Common Questions: BOMs

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: BOMs As organizations start to see returns from XML implementations in technical publications, training, and support, they start to see how it can benefit even more departments across the organizations. One of the places that organizations look at first is to BOMs….

Common Questions: Reviewing XML Content

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Reviewing XML Content in Arbortext The question of reviewing content is a complex one. Every year, at the annual PTC user conference, this topic gets discussion. No one agrees on how the review process should work or what should be captured or…

What is the best way to learn Arbortext?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] This was a question on LinkedIn. When it comes to learning, there are a lot of options. You’ll want to choose the way that you learn best in order for the training to be most effective for you. Get the books The Arbortext Monster Garage…

Gilbane Boston 2010: Content assets permeate every aspect of an organization

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We’re headed to Boston, MA for the Gilbane Conference tomorrow. We’re looking forward to seeing old friends and making new ones. After more than a decade in the industry, we’re looking forward to sharing stories, lessons learned, and thoughts about content strategy, management, and delivery! We’ve…

How much does Arbortext cost?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] by Dave There’s a lot of confusion, bad information, old information about Arbortext floating around out there. There’s an assumption that Arbortext is only for the Fortune 100 and that it’s completely out of reach for small to medium businesses. In reality, the assumption is…

Common Questions: Arbortext Editor

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Arbortext Editor Something that a lot of people don’t realize, but that Arbortext customers cherish, is that every part of the Arbortext Editor UIr—everything you can do in the Editor—is reachable through the extensive, well-documented, API. After the huge success of last month’s webinar,…

Given enough time and resources, Sharepoint can make anything happen

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Recently I was preparing my talk for the Gilbane Boston conference coming up in December. I’m presenting along-side two people I respect a lot: Barry Schaeffer and Doug Gorman. I’ve known Barry for years and years. He’s the former President of X-Systems, a company that…

Common Questions: Publishing

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Publishing! When it comes to “publishing content” in Arbortext, you’re talking about a big subject. There’s Arbortext Publishing Engine (PE), which produces multi-channel output.  There’s Arbortext Digital Media Publisher (DMP), a component of Publishing Engine which enables you to distribute content on multiple types of digital media and to…

Released: Arbortext 5.3 M210 (and more)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Is your business OK with OTK?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I love DIY projects! I find them truly irresistible. I relish each and every facet of them. From concept to completion, there is nothing I don’t enjoy. For me, there is nothing more rewarding than seeing something I created being brought to fruition. Perhaps it…

Learning: The never ending path of inspiration

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] I love talking to people, finding out what they’ve done, and why they made the choices they did. For me it comes as second nature to always inquire. When I was first starting out in the field of information architecture I attended lots of conferences….

There is no I in Team

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] No doubt you have heard all the clichéd phrases; “There is no I in Team”, “There is safety in numbers”, “One is the loneliest number”, “No man is an island”, “Life is not lived in a vacuum”, etc….. Ever stop to think of why these…

Released: Arbortext Advanced Print Publisher 9.1 M180

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Common Questions: Data Merge

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: Data Merge Data Merge is an interesting way to jump start your documents.  It’s also a great way to keep your content accurate and up-to-date while reducing the amount of work that you need to do to maintain it both short- and…

How to solve your data merge challenges

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] By Dave Have you ever had a need to copy information from a database report, spreadsheet or any other source into a document such as a price list or specification document only to find that once you copied the information the source of your content…

How can I learn Arbortext Editor?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] If you’re new and looking for some tutorials and ways to get better using the tool, try the Tutorial in the Help Center! The Help center is the application containing all the documentation. The Help Center comes standard with Arbortext Editor (starting with 5.4 F000). …

Call for Presentations PTC User Conference 2011

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] It’s that time again! In fact, earlier than last year… The call for presentations is out for PlanetPTC Live. That means it’s time for us to encourage everyone to submit good presentations and to encourage user attendance at the conference. Here’s some words of encouragement…

Released: Arbortext 5.4 M070

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher Version 10 M070

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Conference notes from: Lavacon 2010

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This morning we presented on “Discovering the Hidden Treasure in your Product Information” at Lavacon 2010. It’s still in progress as this post is being written. It’s been an interesting conference thus far. This is the first time we’ve attended Lavacon, so we weren’t really sure…

Improve your documentation process and achieve 46% higher product revenues

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-beginning” _builder_version=”3.0.99″ background_layout=”light”] Best-in-class companies achieve 46% higher product revenues by improving information delivery. Over the last several years, now that all the pieces needed for dynamic information product delivery are under one roof, PTC has been working on an application that erases the boundaries between the…

Windchill Security Vulnerability Identified–Customers encouraged to install patch

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] An email went out to all Windchill customers alerting them to install a security patch from PTC.  A copy of the email that went out to customers as well as additional details on this issue can be found below. Customer Announcement September 23, 2010 PTC…

What’s all the DITA buzz about?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] You’re in a staff meeting and the documentation manager is giving a report of the advances his team has achieved using a new technology. He mentions that the team has gone through a lot of effort and pain to implement something called the Darwin Information…

New System Requirements for Arbortext S1000D 4.4

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] As a result of new third-party provider requirements, the following versions of the Microsoft product range will no longer be supported after the release of the Arbortext Aerospace & Defense 4.4, scheduled for release in calendar Q4 2010: Client Operating System: Windows 2000 Browser Platform:…

Podcast Posted: Interview with Bob Thomas, Tagsmiths

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This month’s interview on the PubWright podcast is Bob Thomas, from Tagsmiths. Bob started in SGML/XML in the mid-to-early 90s at Lucent. He transformed from a technical writer to data modeler, DTD writer, legacy data conversion specialist, and stylesheet developer. He discusses with us a…

DITA is Hard

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] There’s a trope that says, if you want to do good content delivery, you have to advocate for methodology, not tools. (This is often said in despair by someone dealing with a team of writers determined to find a way to use FrameMaker to make…

Common Questions: File Format Support

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This week’s topic: File Formats Questions about file formats range from what any particular product supports (editing, illustration, publishing, cms) to what formats can be converted by the Arbortext tools. Today, we’re talking about both of these and where each falls into the bigger picture….

Common Questions About Arbortext

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Arbortext is not simply an XML editor, illustration tool, or component content management system. It’s a big-picture solution that includes all the pieces required for creation, management, and publishing of enterprise content. In fact, Arbortext is the only out-of-the-box, end-to-end solution. We have all heard…

How to find the PTC Product Calendar

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Last updated: September 2017 Please Note: The PTC website changes frequently and the specifics of this article may not be completely representative at any given time. That said, the Product Calendar is always on the Support Site and available to customers. You may need to…

Released: Arbortext 5.3 M200

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Podcast posted: Interview with Todd Nowlan, “Benefits of XML and single-sourcing”

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] When we were getting ready for the CMS DITA/NA 2010, we reached out to long-time Arbortext customers to find out where they were now, what they did originally, and how they got from point A to point B. Just what did it take to make…

Want to keep track of the latest release?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Over the years, we’ve had questions from customers asking about the latest release. What’s in it? Should they upgrade? Was my bug fixed? Is the enhancement I requested in there? It can be hard to convince yourself to read the release notes. After all, it’s…

How to find out whether a version of Arbortext is supported on a particular OS version

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This is the one of the most-asked questions on the PTC forums. If you want to know whether any particular version of Arbortext is supported on any particular version of Windows, check the Software Compatibility Matrix. How to Find the Software Compatibility Matrix Here’s how…

How to turn off Arbortext Processing Instructions

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This is the second-most asked question. It’s one of the most common questions we get. It’s so common, there’s a post about it on the Arbortext Code Archive. Problem On save, Arbortext Editor adds processing instructions, like <?Pub  Caret?>. How do I remove processing instructions (PIs)…

Released: Arbortext 5.4 M060

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher Version 10 M060

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext S1000D version 4.3 M050

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Adepters Code Archive Expands to Include IsoDraw Macro Code Contributions

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Today, the Adepters Code Archive expanded to include IsoDraw code for the first time. Thanks to Trevor Hendricks from Kohler, last month’s speaker for the Arbortext PTC/User Group.  Trevor Hendricks is the master of all things IsoDraw at Kohler — and everywhere else. Everyone in…

Conference notes from: PTC User 2010 – Arbortext Edition

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.94″ background_layout=”light”] Every year, the PTC/User Conference improves for Arbortext users. This was the first year we had to turn presenters away. It was also the first year we didn’t have to extend the submission deadline because there were so many great presentation submitted. All Software…

Released: Arbortext 5.3 M190

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Podcast posted: Regina Roman, FrameMaker expert turned XML fan

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] In this podcast, I interview Regina Roman.  No matter how long you know someone or who you think they are, you always learn something new about them. Regina is a 20-year FrameMaker veteran, but her experience as a technical writer goes even farther back. A year or…

Released: Arbortext Advanced Print Publisher 9.1 M170

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Conference notes from: PTC User 2010 – The Paradigm is Shifting

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] by Eric From attending the recent PTC User Conference, it appears we are in the midst of a paradigm shift and it will be every bit as significant as the move from desktop publishing to structured content management: From book publishing to dynamic content delivery. …

Conference notes from: PTC User 2010

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] by Dave While at the PTC/User World event this year, I had the opportunity to attend a few sessions. There were 4 in particular that I wanted to talk about:  Arbortext Roadmap and Strategy, Product Information Delivery System, Virtual Parts Catalog, and PTC University use…

Released: Arbortext 5.4 M050

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher Version 10 M050

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Arbortext IsoDraw and Windows 7

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] As of the M030 release, IsoDraw 7.1 is fully supported on Windows 7. There are no issues revising IsoDraw illustrations created in any of the earlier versions using IsoDraw 7.1. You can also save backward if required; however, we always recommend saving in the current…

Conference notes from: Content Management Strategies/DITA North America 2010

[et_pb_section bb_built=”1″ next_background_color=”#000000″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.15″] For the last decade I have made a regular habit of speaking at or attending the DITA NA/CMS conference. This is one conference that provides the opportunity for perspective. As you attend, year over year, you start to see trends over time, changes in presentation…

Podcast Posted: Interview with Michael Hahn, XML and SGML expert

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] Michael Hahn is the principal at Alphabetical by Author. He has almost twenty years’ experience with markup language (SGML and XML) development and implementation. He has managed analysis session meetings and prepared reports for a wide variety of information types for manufacturers, scientific and professional…

PTC Arbortext Educational Webcast: PTC University eLearning Library

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] When people buy Arbortext, we always recommend getting at least one license to the Arbortext eLearning library. It’s considered a software license, so you can get one at any time. The eLearning library is a huge library of video content and training materials for all…

Released: Arbortext 5.3 M180

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Windchill 9.1 M050

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Advisory Line Can Get You Through a Tough Spot

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Today we’re excited to announce the launch of the Single-Sourcing Solutions Advisory Line. The Advisory Line is designed to help resolve issues for customers who are facing tight time lines or who may have limited resources. We wanted to provide our customers with a scalable…

Podcast Posted: Simon Taylor, Requirements for Advanced Layout from XML Content

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] Since Arbortext Advanced Print Publisher (APP) was released as an alternative print composition engine in Arbortext 5.4 (June 2009), we’ve been digging into what it can do and why someone would really need it. In this week’s podcast, we interviewed Simon Taylor from PTC. Simon…

Wondering whether single sourcing really works?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Next week I’ll be speaking at the DITA North America/Content Management Strategies conference happening in Santa Clara, CA. It’s been small the last couple of years, but all conferences have been down in overall attendance. I’ve presented at this conference many times.  For me, it has always…

Released: Arbortext 5.4 M040

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher Version 10 M040

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Grow your skills: Arbortext and DITA

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] In a tough market, you need to stay ahead the pack. The best way to do that is to make sure your skills are in demand. One of the highest demanded skills in the publications arena is Arbortext. We are offering this one day session for…

Show Me the Demo!

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] That’s the cry of the aspiring information architect. Unfortunately, success isn’t about the technology A techpubs department is a techpubs department and one is not so unlike another. At a certain level that’s true, but the devil’s in the details as we all know. I’ve…

Podcast Posted: Interview with Kevin Dietz, Timpani Software

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week’s podcast features Kevin Dietz from Timpani Software. Timpani Software develops BuildBeat, a comprehensive automated software build management system, and MergeMagician, an automated merging server designed to work with your existing software configuration management (SCM) system. He uses DocBook and XML to automate his…

How to Create a Button in Arbortext Digital Media Publisher

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] Here’s a snippet from the PTC Express newsletter. You never know how well something will get saved and archived, so we’ve reproduced it here. Generally, we post code to the Adepters Code Archive. However, this article went out from the PTC Express news letter and…

Documentation, Medical Devices, and the FDA

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] This month the implementation date for MDD directive (2007/47/EC) comes due. There are a number of issues that require action by manufacturers (changes to the Essential Requirements, clearer requirements for clinical evaluation, changes to the QA of third parties) and the Notified Bodies ( higher…

Released: Arbortext Advanced Print Publisher Version 9.1 M160

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Dynamic product information delivery systems reduce translation costs

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-summary” _builder_version=”3.0.94″ background_layout=”light”] Recently, I was privileged to talk with a customer that implemented Arbortext in 1999: Greg Johnson at Medtronic. Greg heads up what his executives have told him is “the most successful project Medtronic had ever done.”  In this interview, Greg talks about how dynamic…

Podcast posted: Interview with Chris Western, tformat

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week I interviewed Chris Western from tformat, a PTC partner focused on training and services for the Arbortext Advanced Print Publisher (APP) (formerly known as 3B2). Chris was hired at Advent, the original developers of 3B2 as a writer to document the product and…

Arbortext bootcamp coming up

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] In a tough market, you need to stay ahead the pack. The best way to do that is to make sure your skills are in demand. One of the highest demanded skills in the publications industry is Arbortext. No one who has Arbortext skills has…

Green Your Product Information

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Greening your product? What about your product information? We see it all the time and I’m sure you do as well. Companies are on the move with initiatives to “green” their operations and their products. It’s not just the big fortune 500 companies either, the push…

PTC Announces Discontinued Linux/Solaris Support

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] PTC will discontinue Arbortext Publishing Engine support on the Linux and Solaris operating systems with the release of Arbortext 6.­0. As of the 6.0 release, PTC is planning to support the Windows platform only. Description Having reviewed customer product downloads and technical support submissions over…

Podcast posted: Interview with Chris Makler, Aplia

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week’s podcast features Chris Makler from Aplia. Aplia is part of Cengage Learning. Chris works on a team that has built an interesting application on top of Arbortext Editor. They’re using a lot of different technology to create an educational application for teaching economics….

It’s just like riding a bike

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Recently I have been having several conversations with people about the importance of training and with the Winter Olympics going on right now, this seemed like the perfect time for this post. Remember the first time you rode a bike? The first time you get…

Released: Arbortext 5.4 M30

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Released: Arbortext Advanced Print Publisher Version 10 M30

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.0.94″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Podcast posted: Interview with Todd Hicks, Wolters Kluwer

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week I interviewed Todd Hicks from Wolters Kluwer.  I’ve been looking forward to this podcast for a long time. Todd Hicks has been an Arbortext community member for a long time. Todd has presented at Arbortext User Group and at PTC/User conferences. He started…

Will you join us in community service?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] Just before the holidays, I saw the following in Forbes: Recent research conducted by Washington, D.C.-based Corporation for National & Community Service reveals that charitable work literally makes the heart grow stronger. Individuals with coronary artery disease who participate in volunteer activities after suffering a…

Benefits of dynamic product information delivery for life sciences

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.89″ background_layout=”light”] I was fortunate enough to reconnect to an old friend. I reached out to Greg Johnson from Medtronic and had an amazing conversation about their dynamic information delivery system and the benefits it has to Medical Devices and Life Sciences companies. Over the years, Medtronic…

Podcast Posted: Interview with Robin Sloan, PTC

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] DITA may have begun with IBM, but it is now controlled by Oasis. PTC/Arbortext was the only vendor invited to be a charter member of the Oasis DITA Technical Committee. IBM was using Arbortext when they developed DITA, in fact. PTC has a fully-functional, enterprise-level DITA…

Last Chance: Have you submitted an abstract for PTCUser 2010?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] There’s still some time to get your presentation ideas in. The conference has improved year-over-year since AUGI became PTC/User due in large part to the folks who present and participate. Every year has been better than the last. More people submitted presentations than the year…

Podcast Posted: Interview with Keith McGinnis, Review Publishing

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week’s podcast is an interview with Keith McGinnis. About a year ago, I did some stylesheet work for Keith McGinnis at Review Publishing. Review Publishing produces a weekly free newspaper and online news media portal. They were on their way to supporting all five…

SharePoint vs Content Management

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] We’ve had a lot of questions lately about whether SharePoint constitutes content management for technical publications and dynamic information delivery. There was also a paper published by the Aberdeen Group about Securing Unstructured Data that made the point, none too gently: Companies face a significant…

Podcast Posted: Interview with Berry Braster, TedoPress

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This week’s podcast is an interview with Berry Braster from Tedopres. If you’ve been a part of the Arbortext community for any length of time, you’ve seen Berry and you know about The Book. When I say “The Book” and “Tedopress” in the same breath,…

Podcast Posted: Interview with Gareth Oakes, GPSL

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] Early in 2005, Arbortext acquired Advent, the makers of 3B2 publishing software. That year at the annual AUGI conference, the greater Arbortext community got their first look at the capabilities that 3B2 brought to the publishing table. For the most part, we were stunned. A…

LinkedIn, Vendors, and Open Source

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-part1″ _builder_version=”3.0.99″ background_layout=”light”] This week, I participated in a stimulating and lively discussion on LinkedIn.  Here’s the question that was asked: What’s the best toolkit or set of tools for use by a team of content creators to automate the process of getting content from differing sources and…

Podcast Posted: Interview with Suzanne Napoleon

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This morning we posted an interview with Suzanne Napoleon. Suzanne is perhaps the best known FOSI expert in the Arbortext community. If you ask around, it would be hard to find someone who hasn’t something from her. She has been the voice of FOSI for at…

Videos from Arbortext User Meetings posted

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.94″ background_layout=”light”] The Arbortext User Group meetings have been going very well. Attendees have strong interactions with the presenters because attendance tends to be small. Saturday morning meetings facilitate better interaction. Only those who are actively engaged in the topic attend and speakers tend to speak more…

Podcast Posted: Interview with Rajal Shah, Juniper Networks

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This month’s podcast guest is Rajal Shah from Juniper Networks. Rajal Shah is the Director of Document Engineering in the Foundation Technologies group at Juniper Networks. FT is the corporate R&D Group at Juniper Networks. His group is responsible for vision of a unified documentation…

PTC forms new Arbortext business unit

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update-2017″ _builder_version=”3.0.99″ background_layout=”light”] Update: November 2017 More changes at PTC. Over the last year, the Arbortext product line got absorbed into Servigistics and then moved again into the Windchill product line and business unit. Despite all the changes the last couple of years, some familiar names remain…

Podcast Posted: Interview with Doug Wade

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.105″ background_layout=”light”] This month we’re launching our PubWright Podcast: Voices from the Arbortext Community. Our first guest is Doug Wade. Doug is a Software Engineer employed by a large aerospace company in Southern California. He has been working with Structured Content for over 10 years. Doug has been…

Collaboration is Key to Success

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intros” _builder_version=”3.0.99″ background_layout=”light”] Last month, BusinessWeek published an article, “Mega Mergers Can’t Cure the Pharmaceutical Industry,” about how the Pharmaceutical Industry has been changing their strategy from a strictly competitive one to a more collaborative one because they can keep costs down by collaborating with each other and…

Why life sciences companies should move out of traditional publishing tools

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.99″ background_layout=”light”] I answered a question recently: [/et_pb_text][et_pb_testimonial _builder_version=”3.0.99″ url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light” author=”LinkedIn Question”] What IF you were CEO of a (i) big pharma, (ii) medical device and (iii) health service organization (hospital, HMO, etc.)? What changes would you have made and why? There…

What do you do with an English degree?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.99″ background_layout=”light”] Recently my alumni association asked me the following question: One of the most frequent questions we get from students in the English Department is, “So, once I get my degree in English, then what do I do?”  We hear if from panicked seniors facing…

Ken Holman in Northern CA

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update” _builder_version=”3.0.99″ background_layout=”light”] Update 2017 Ken’s class, “Practical Transformation Using XSLT and XPath,” is now on Udemy and the entire course is available for less than $50. I’ve been a fan of his and part of his overflow network for a very long time. We believe XSLT…

Conference notes from: PTC User 2009 – Pictures

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.99″ background_layout=”light”] This year the photographer got a lot of good pictures of the annual Arbortext Wii Party.  Like last year, the Arbortext Wii party was a big hit. This year, doubles Wii tennis was the main attraction. Ellen Headrick (Jeppeson) and James Sulak (Jones McClure) won…

Released: Arbortext 5.4

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro-release-notes” _builder_version=”3.2″ saved_tabs=”all” background_layout=”light” global_module=”28748″] Here’s a short summary of SPRs and enhancements added to the product release. Many SPRs and enhancements are part of the release. We highly recommend you log in to the support site and read the release notes. If you have an active…

Conference notes from: PTC User 2009 – Arbortext Edition

[et_pb_section bb_built=”1″ next_background_color=”#000000″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] For the first year since Arbortext was acquired by PTC and AUGI became PTC/User, we had so many presentations submitted that we had to turn several presentations away or schedule them as possible alternates should something happen to one of the selected presenters…

Conference notes from: PTC User 2009 – Innovation and Management

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] The annual PTC/User conference always has a Management track. Typically, they send out a questionnaire to the attendees in advance of the show, to gather enough information to assure that the sessions are relevant and valuable. This year, the questions were interesting enough that…

Growing Arbortext craftsmen

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update” _builder_version=”3.2″ background_layout=”light”] Update (2012) PTC and PTC/User have made many changes in structure and ownership of the annual conference. The Arbortext User Group we started remains. All the videos they could recover from their meetings have now been posted to a YouTube channel. Their website remains,…

Podcast of Content Management Strategies Presentation

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″ background_layout=”light”] Thursday, 18 September 2008, I was at the Intermountain Chapter of the STC. I spoke about “Repurposing Content for Multichannel Publishing”, the presentation I gave at the Content Management Strategies conference earlier this year. Tom Johnson, one of the members, kindly taped and posted a…

Go single vendor or go toolbox? (build vs buy)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-summary” _builder_version=”3.2″ background_layout=”light”] Summary: Do you build or buy? What’s the true cost of integrating different product from different vendors? What are the ramifications for integration and process flow? And how do you make that determination?   [/et_pb_text][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.99″ background_layout=”light”] Recently I’ve had the opportunity to…

Resources for Single-Sourcing Projects

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update” _builder_version=”3.2″ background_layout=”light”] Update: 2016 Since this list was put together, we’ve published several books about Arbortext that are available on Amazon in print and ePub. The books cover everything about configuring, authoring, styling, publishing, and managing content in Arbortext. Arbortext 101 (Configuration) Arbortext 102 (Stylesheets) [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row][et_pb_column…

Starting an Arbortext User Group

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″] We’re doing our best to restart the Arbortext User group. We are preparing to launch this organization in coordination with the national PTC/User organization. When Arbortext was acquired by PTC, a lot of things changed for existing Arbortext customers. We were used to speaking directly with Project…

Keep the Control in Your Hands

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″ background_layout=”light”] Although I’m writing about S1000D, the same philosophy applies for transferring DITA, Docbook, and XSL/XSL-FO knowledge to your staff. Our goal is to provide expertise to help customers grow to proficiency. We find that companies rarely need an expert on-staff. Expertise is expensive, especially when…

Helping Arbortext Customers Get Started

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″] Regardless of your choice of doctype, we know that writers and publishers need the right tools to be successful. We help people learn to take charge of their xml publishing projects. After the acquisition of Arbortext by PTC, we saw an steady increase of new customers…

The Single-Sourcing Triangle

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] Single sourcing is a simple idea that requires a very complex implementation. Single sourcing is a methodology, not a technology. XML is a technology, not a methodology. Bringing the two together is not obvious or well-defined. Traditionally, the literature is full of information about…

Application-specific XML tools development

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] Did you know you can auto-generate content in more than one direction? [/et_pb_text][et_pb_text admin_label=”Text-hdr” _builder_version=”3.2″ background_layout=”light”] You can auto-generate content… [/et_pb_text][et_pb_text admin_label=”Text-for” _builder_version=”3.2″ background_layout=”light”] …FOR Documentation Documentation for technical manuals can be generated directly from the product source code or other engineering systems. Technical…

Revision management for content components

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-meet” _builder_version=”3.2″ background_layout=”light”] Where Source Development Meets Documentation In traditional publishing environments, source control is minimal if it exists at all, and often follows the lock-modify-unlock model that prevents simultaneous, collaborative, content authoring. Single-sourcing environments require content management (source control) to manage the reusable content stored in topology-specific…

Full-Gamut Single-Sourcing

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] You can sit back and relax, we’re here to help. Single sourcing is a simple idea that requires a very complex implementation. By leveraging XML technologies and single-sourcing methodologies, our experts have deep experience developing the systems necessary to support every member of your…

Content Reuse Guidelines and Thresholds

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″ background_layout=”light”] A truly excellent post on content reuse guidelines and thresholds was posted today to the stc-single-sourcing mailing list. Julie Kumasaka asked: “Does anyone use a guideline or has anyone come across a guideline recommending what percentage (or some other measure) of text from two…

PTC Technical Committee Meetings 2007

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-update” _builder_version=”3.2″ background_layout=”light”] Update: 2017 The technical committees for all PTC products except Arbortext are still being run by PTC/User. Arbortext products meetings are by invite-only. [/et_pb_text][et_pb_text _builder_version=”3.2″] Technical Committee Meeting Roundup: January 2007 I recently joined the Technical Committee for the PTC Arbortext product line. The technical…

How to Evaluate a Vendor

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″] Unless you’ve done a full discovery process, generic vendor-provided survey/ROI reports are fairly meaningless. One of the ways that I’ve found to really learn about a product is to try to get enough funding to take one of the vendor’s low-level training classes. It’s a lot…

Avoiding Vendor Lock-in

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.2″] The goal of object-oriented tool development is to avoid vendor lock-in. Lock-in is not determined by the cost of the application but by the method of its implementation. The level of integrated customization determines the level of vendor lock-in. One-of-a-kind software (fully custom or “one-off” software)…

Tight-vs-Loose Integration

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.106″ background_layout=”light”] Updated: 2017 I started working with XML and single-sourcing systems in 1999. Although both SGML and XML had been around a long time, vendors were still figuring out a lot about how the overall process should work because every implementation was different: DocBook did both…

Single-Sourcing is a Software Project (not a Documentation Project)

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.2″] But only if you do it wrong. If you decide to build software, understanding the staffing requirements is essential. It is your responsibility to create a production quality single-sourcing system because you’re putting it into a mission-critical path at your company. Staffing skill requirements depend…

Efficiency is in the Tools

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-intro” _builder_version=”3.0.106″ background_layout=”light”] I started off doing mostly XML and XSL development but have started working more in the advisory space—helping companies figure out what they want to do and what they can do. Believe it or not, I often find myself trying to explain to people…

Who We Are and What We Do

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text-about” _builder_version=”3.2″] Our customers want to do it themselves but they don’t want to do it alone. At Single-Sourcing Solutions, Inc., we teach customers to do what we do. We focus on acting as mentors or as part-time resources to assist implementers while they’re getting started. We…