Visiting Dojo Master
Tracy Baker, F5, has been writing technical content long enough to [still] remember the Unix command shortcuts for FrameMaker. In her current role with F5 Networks, she transitioned the writing teams from desktop publishing to structured authoring in DITA, starting back in 2009. Optimizing content creation and publication so that customers are delighted is her passion. She’s been hooked on maps ever since she first discovered the Rand McNally road atlases as a child.
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Recorded: February 2017
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