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Frameworks to Manage your Technical Communication Career

In this TC Dojo… Concerned about remaining relevant as a technical communicator? Does climbing the career ladder seem irrelevant in the age of flat organizations and job hopping? This session introduces you to an alternative approach for managing careers: career…

Work Yourself out of Your Job (And Advance Your Career in the Process)

In this TC Dojo… Have you ever felt like your workday is consumed by chores? Have you ever considered taking a vacation day so that you can get some real work done? You’re not alone. Most of us inherit a…

DITA Conref Push: The Other Transclude

In this TC Dojo… The ability to “pull” reusable content from DITA libraries into our current topic or map is fundamental. Since DITA 1.0 we have been able to transclude (include by reference) phrases, block elements, images, URLs, sample code,…

What Every TPC Professional Needs to Understand About UX

No matter what kind of work you do as a TPC professional, chances are you working with information intended for a very specific user. This is the user who will read your content, interact with your product, or navigate your…

Deconflict: A User-Centered Approach to Editing for the Military

Military organizations are longstanding discourse communities that often pose unique challenges when it comes to fully understanding needs and preferences while balancing best practices for communication. A user-centered approach that promotes ethnographic study and co-authorship can help technical communicators improve…

Video Provides the Edge

Video provides technical communicators the edge in communicating complex materials to customers. When given a choice, would most people watch their problem be solved or read about it? At MiTek, our experience strongly suggests that customers want to see how…

Accessibility Basics for Professional and Technical Writers

As we move forward to create a more diverse and inclusive world, delivering accessible content becomes increasingly important. But what do we mean by “accessibility” and why should accessibility be important to professional and technical writers? In this session, Bob…

Chart Busters!

It’s Weird Chart Day! In this TC Dojo we explore good charts gone bad! Sometimes it is easier to learn by example and some of the best lessons can be learned from bad examples. Sara Doan walks through some stunning…