Key Concept Archive

Add Super Power to Your Communication with Super Structures

Super structures can increase performance and boost your productivity. They take advantage of economies of scale in your routine communication without causing you to succumb to numbing uniformity. Say what?! Super structures are logic flows that help you evaluate and create communications better and faster. Carry these structures with you…

Do you want to be a TC Dojo Master?

If you thought we didn’t pay attention to the survey results, but we have Eliot Kimber in March because someone in the TC Dojo asked for him. They asked for him to talk about keys. After 6 years, 82 sessions, and more than 1770 votes, we’ve opened up a call for TC…

The future is decided by your actions today

How do you know what the future holds? How do you know what to do to make sure you’re ready for it? Do you invest in skills? Do you buy a tool? Take a class? What? How do you prepare for the future when you don’t know what’s there? Some…

Always be learning

You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The story was more about UI/UX and things that technical writers…

Techniques for keeping up in your profession

Every year there are hundreds of “trends” articles. Trends don’t matter. What matters is whether something is appropriate to your customer and your company’s mission. More important, then, is not knowing what trend is coming but knowing how to keep your eyes open so that when a new need arises,…

From Open Source Volunteer to Full-Time Tech Writer

In this talk, Gale describes a little bit about what open source software is and how she used her volunteer experience as an Apache Taverna committer to become a technical writer at Facebook. She describes the tangible and intangible skills she gained, as well as how she got noticed when…

From Clashing to Collaboration

14% of knowledge workers felt like striking a coworker in the past year but didn’t. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds with 87% of employees worldwide that are not engaged at…

Do you treat your career like a profession?

b Post Summary There’s only you to hold you accountable, to make sure you meet your business and revenue goals. You can apply the same skills business owners, consultants, and executives use to advance their business to advance your career. Do you treat your career like a profession or do…

How many books did you read last year?

Late last year, I saw an article in the Atlantic that talked about the Decline of the American Book Lover. The Pew Research Center reported last week that nearly a quarter of American adults had not read a single book in the past year. As in, they hadn’t cracked a paperback, fired…

The Art of Personal Branding: How to Tell the YOU Story and Gain New Customers

If you want someone to hire you or your company, you need to be able to tell your story: who you are, what your plan is, and what defines you. There are key points to address at each point in the story in order to gain customers. Whether you’re the…