Key Concept Archive

The future is decided by your actions today

How do you know what the future holds? How do you know what to do to make sure you’re ready for it? Do you invest in skills? Do you buy a tool? Take a class? What? How do you prepare for the future when you don’t know what’s there? Some…

Always be learning

You can learn interesting things that apply directly to you…from a totally different discipline. Recently, I was reading a story about Board Game Designers. I may be a board game geek, but that’s not why the story was interesting. The story was more about UI/UX and things that technical writers…

Techniques for keeping up in your profession

Every year there are hundreds of “trends” articles. Trends don’t matter. What matters is whether something is appropriate to your customer and your company’s mission. More important, then, is not knowing what trend is coming but knowing how to keep your eyes open so that when a new need arises,…

From Open Source Volunteer to Full-Time Tech Writer

In this talk, Gale describes a little bit about what open source software is and how she used her volunteer experience as an Apache Taverna committer to become a technical writer at Facebook. She describes the tangible and intangible skills she gained, as well as how she got noticed when…

From Clashing to Collaboration

14% of knowledge workers felt like striking a coworker in the past year but didn’t. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds with 87% of employees worldwide that are not engaged at…

Do you treat your career like a profession?

Summary: There’s only you to hold you accountable, to make sure you meet your business and revenue goals. You can apply the same skills business owners, consultants, and executives use to advance their business to advance your career. Do you treat your career like a profession or do you have…

How many books did you read last year?

Late last year, I saw an article in the Atlantic that talked about the Decline of the American Book Lover. The Pew Research Center reported last week that nearly a quarter of American adults had not read a single book in the past year. As in, they hadn’t cracked a paperback, fired…

The Art of Personal Branding: How to Tell the YOU Story and Gain New Customers

If you want someone to hire you or your company, you need to be able to tell your story: who you are, what your plan is, and what defines you. There are key points to address at each point in the story in order to gain customers. Whether you’re the…

Acing Your Interview

So many jobs hinge on the interview. Learn what to do, and what not to do, in both phone and in-person interviews for technical communications jobs. From seemingly innocuous questions, to group interviews, to memorable ways to impress and guaranteed ways to bomb. Andrew will share the insights you need…

Two Tricks to Tilt the Scales in Your Favor

Ever wish you could tilt the scales in your favor? Boost your perceived value to others? Have people clamoring for your time and attention rather than having to chase people down while they run away from you? Join us for the TC Dojo session where we share a couple of…