Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Vote for TC Dojo Session Topics

Periodically, throughout the year, I look at the TC Dojo survey to see what topics and speakers are most in demand by techcomm professionals. Those topics are used to decide upcoming TC Dojo sessions. In 2018, soft-skills started appearing somewhere in the top 5 most requested topics. This is great…

UI/UX for technical communicators is the theme for TC Summer Camp 2017

I sit on the TC Camp board and am sponsoring the Structured Authoring workshop at TC Summer Camp in DC on September 9th. Every year, we ask what topic people want for the morning workshops. So far only one topic has been in the top of the voting for both…

From Clashing to Collaboration

14% of knowledge workers felt like striking a coworker in the past year but didn’t. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds with 87% of employees worldwide that are not engaged at…

Do you have a mentor?

When I first started Single-Sourcing Solutions in 2005, I didn’t know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn’t. I was lucky, though. I got connected to a group of local entrepreneurs who would get together…

Collaboration – Love it or Hate it?

This month I wanted to find out if you have come to love or hate collaboration in any of it’s forms.  I’m a big experimenter which often means I’m a big collaborator. In January’s TC Dojo, we had Karl Klashinsky do a session on Git, the open source software version…

What You Need to Know about Agile and Techcomm

When working in an agile environment, technical writers can face some challenges in planning, workload balancing, and execution. But writers can realize numerous benefits in this environment if they follow a few principles to stay flexible and fully engaged on their project teams. This session provides the top five things…

Using Controlled Language to Improve Reuse and Global Readiness

Mindful and enlightened TCs working in a CMS environment maximize re-use and create global-ready content that meets their audiences’ needs while reducing costs and improving efficiency. Controlled Language, implemented correctly, can help you achieve these goals. However, many companies implement Simplified Technical English or other controlled language initiatives, but struggle…

Do you experiment?

Last month Tom Johnson of the I’d Rather be Writing blog interviewed me about why I started TC Camp. He wanted to know why I started something that was so obviously energy and resource intensive? It’s true that I have a lot of things going on. Single-Sourcing Solutions is 11…