Military organizations are longstanding discourse communities that often pose unique challenges when it comes to fully understanding needs and preferences while balancing best practices for communication. A user-centered approach that promotes ethnographic study and co-authorship can help technical communicators improve products and outcomes for military organizations while respecting the language and culture integral to this audience.
About the Visiting Dojo Leader
Melissa Schuck completed her BA in Professional and Technical Writing at the University of South Florida and MA in Technical Communication at Minnesota State University, Mankato. She’s spent over a decade in various communications positions including six years supporting the military on technical writing, innovation, and public affairs projects. Melissa has also lent her communications talents to engineering, manufacturing, and research organizations. She has spent the past four years focused on shaping the future of these fields by teaching higher education courses in general writing and editing, communications theory, technical and business communication, public relations, and social and new media.
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Recorded: 12 July 2021
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audience and context, editing, globalization, usability and user experience
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