Did you know that every manually-coded inline link comes at a cost? Did you know that customers don’t use them nearly as often as technical writers do?

Join us to learn how we let go of manual links as a primary navigation tool, and as a result spend more time creating content that readers can find and use.

Visiting Dojo Master

Mysti Berry, Salesforce, has been a technical writer for 25 years, specializing in the enterprise software space for most of that. She’s helped companies from Sybase to Twentieth Century Fox. For the last ten years, she’s helped salesforce.com as a writer and content strategist.

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Recorded: September 2014

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Key Concepts

best practices, case study, dita