Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Deconflict: A User-Centered Approach to Editing for the Military

Military organizations are longstanding discourse communities that often pose unique challenges when it comes to fully understanding needs and preferences while balancing best practices for communication. A user-centered approach that promotes ethnographic study and co-authorship can help technical communicators improve…

Documenting Experience: West Virginians Affected by Natural Gas Pipeline

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Erin Carlson, West Virginia University, explores the intersection of environmental humanities and digital humanities to discover how technical communicators can be the bridge…

Scalable Localization and the Psychology of Usability and Design

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Kirk St.Amant explains how combining intercultural communication with cognitive psychology can identify usability expectations in different contexts. Season 1, Episode 3 | 50…

Why Audience Contexts Matter to Content Creators

Room 42 is where practitioners and academics meet to share knowledge about breaking research. In this episode, Lisa Melonçon explains why should content creators care about audience contexts through the lens of patient education material design. Season 1, Episode 2…