Key Concept Archive

Where Are They Now?

Summary: Stories of long-term Arbortext customers who are realizing the full potential of their solutions. There’s a software side to dynamic information delivery. We know this. Customers who have seen IBM talk have come to us and said “Sure, they can get there, but can I?” What if you’re not…

Why go to XML for product information?

When Management decides to go to an XML publishing system, it’s not always clear to the authoring and editing staff why the decision was made. Ever wonder why they choose to go this route? In this presentation, we talk about some of the reasons why you might go away from…

You Don’t Have to Build Software to Do DITA

This is a success story. Medtronic ENT deployed a brand-new DITA solution, employing all the traditional strategies and best practices for DITA such as specializing only where absolutely necessary and adopting minimalist approach to topic-based authoring. As a global organization, they had a lot of resources to draw upon when…

Will Work For Equity – the World of Startups

Are you considering joining a startup? At Silicon Valley Code Camp 2011, Sean Murphy, CEO at SKMurphy, hosted a panel outlining important tips and issues to consider if you are investing your time in a startup. This session explored: difference between employees, contractors, alliances, partners and co-owners; defining the key…

How DITA Transformed Content at Nikon Precision [Arbortext User Meeting]

Nikon Precision Inc (NPI), located in the United States, serves as the sales and service support arm for the Nikon semiconductor manufacturing tools. All design and manufacturing occurs in Japan; therefore, all technical information originates in Japanese. Since NPI is the center for all English language documentation, there are not…

Given enough time and resources, Sharepoint can make anything happen

Recently I was preparing my talk for the Gilbane Boston conference coming up in December. I’m presenting along-side two people I respect a lot: Barry Schaeffer and Doug Gorman. I’ve known Barry for years and years. He’s the former President of X-Systems, a company that was an Arbortext partner from…

Learning: The never ending path of inspiration

I love talking to people, finding out what they’ve done, and why they made the choices they did. For me it comes as second nature to always inquire. When I was first starting out in the field of information architecture I attended lots of conferences. I always find them to…

What is the ROI of XML?

Arbortext Monster Garage, Season 1, Episode 6 If you have information about your company’s product or services that needs to be delivered to customers, whether it’s in print or electronic form, chances are you have heard of XML. Are you finding yourself in the position of having to explain to…

Podcast posted: Interview with Todd Nowlan, “Benefits of XML and single-sourcing”

When we were getting ready for the CMS DITA/NA 2010, we reached out to long-time Arbortext customers to find out where they were now, what they did originally, and how they got from point A to point B. Just what did it take to make a successful single-sourcing implementation happen….

Deploying and Maintaining a Large Single-Sourcing Solution [Arbortext User Meeting]

Deploying and Maintaining a Large Single-Sourcing Solution: Now What? Your organization has gone through the pains of developing business cases and acquiring funds to implement a single-sourcing solution. How do you proceed with choosing and implementing a solution, what are the steps you need to take to deploy the system,…