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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Using Style Guides to Achieve Content Collaboration and Consistency

Style Guides: What Goes In Them and What Can They Cover? Style guides serve an important role, establishing guidelines to improve communication, ensure consistency, and enforce best practices in composition, presentation, and language, and representing the specific needs of the…

Techcomm and Arbortext Resources – We have a lot

Using Style Guides to Achieve Content Collaboration and Consistency We share. A lot. We derive an intense satisfaction when we are able to improve the capabilities of our customers as well as everyone in the communities we serve. Customers don't…

Library Science Concepts and Techniques

Have you ever bookmarked a site only to go back later and be unable to find that site in your bookmarks? Have you ever bookmarked a site twice? Only to wonder why you tagged it the way you did? Have…

How to Think Like An Indexer

Indexing is a profession: Learn from the experts! This session had a lot of votes, so we found Lucie Haskins, professional indexer, and found a time when she can come talk! Here's what she's going to talk about: In the…

How do authors find content for reuse?

Your customers can find content, but can your content creation team? DITA content explodes. How do you manage it? A lot of customers have been asking us recently about how they're going to manage content that explodes into lots and…

Workshop: How to Think Like a Librarian

Have you ever bookmarked a site only to go back later and not be able to find that site in  your bookmarks? And then, have you ever bookmarked a site twice–only to wonder how you could have tagged it the…

Good content strategy is like a well organized pantry

When you think about content management and content strategy, you start thinking about content components that can be assembled, disassembled, and reassembled into the many output formats and output channels your customers require. It stops being a question of simply…

Metadata and Taxonomy Workshop for DITA Authoring Teams

Working in DITA will lead to having a large library of content units that has a high potential for reuse across product information as well as business documentation that supports operational effectivity. As the Technical publications departments plan the move…