Key Concept Archive

Techcomm and Arbortext Resources – We have a lot

We share. A lot. We derive an intense satisfaction when we are able to improve the capabilities of our customers as well as everyone in the communities we serve. Customers don’t just buy software or one-time services from us: They learn when they work with us. We want everyone to…

Concepts and Techniques of Library Science

Have you ever bookmarked a site only to go back later and be unable to find that site in your bookmarks? Have you ever bookmarked a site twice? Only to wonder why you tagged it the way you did? Have you wondered how you will find the right content to…

How to Think Like An Indexer

Indexing is a profession: Learn from the experts! This session had a lot of votes, so we found Lucie Haskins, professional indexer, and found a time when she can come talk! Here’s what she’s going to talk about: In the age of rapid fire information exchange, the artful skill of…

How do authors find content for reuse?

Your customers can find content, but can your content creation team? DITA content explodes. How do you manage it? A lot of customers have been asking us recently about how they’re going to manage content that explodes into lots and lots of little topics and content fragments. Authors wonder if…

How to Think Like a Librarian

Have you ever bookmarked a site only to go back later and not be able to find that site in  your bookmarks? And then, have you ever bookmarked a site twice–only to wonder how you could have tagged it the way you did? Have you wondered how, when you have…

Good content strategy is like a well organized pantry

When you think about content management and content strategy, you start thinking about content components that can be assembled, disassembled, and reassembled into the many output formats and output channels your customers require. It stops being a question of simply “Content Management” but management at the component level. Those who…

Metadata and Taxonomy Workshop for DITA Authoring Teams

Working in DITA will lead to having a large library of content units that has a high potential for reuse across product information as well as business documentation that supports operational effectivity. As the Technical publications departments plan the move to structured authoring, several concerns arise about how to address…