Key Concept Archive

Metadata: Queen to King Content

We all know (thanks, if nothing else, to the NSA), that metadata is all around us, hard at work behind the scenes making data and content more valuable, accessible, useful. In fact, the term has made it so far into the popular lexicon and consciousness that it is now used…

Concepts and Techniques of Library Science

Have you ever bookmarked a site only to go back later and be unable to find that site in your bookmarks? Have you ever bookmarked a site twice? Only to wonder why you tagged it the way you did? Have you wondered how you will find the right content to…

How to Think Like An Indexer

Indexing is a profession: Learn from the experts! This session had a lot of votes, so we found Lucie Haskins, professional indexer, and found a time when she can come talk! Here’s what she’s going to talk about: In the age of rapid fire information exchange, the artful skill of…

You Don’t Have to Build Software to Do DITA

This is a success story. Medtronic ENT deployed a brand-new DITA solution, employing all the traditional strategies and best practices for DITA such as specializing only where absolutely necessary and adopting minimalist approach to topic-based authoring. As a global organization, they had a lot of resources to draw upon when…

How do authors find content for reuse?

Your customers can find content, but can your content creation team? DITA content explodes. How do you manage it? A lot of customers have been asking us recently about how they’re going to manage content that explodes into lots and lots of little topics and content fragments. Authors wonder if…

How to Think Like a Librarian

Have you ever bookmarked a site only to go back later and not be able to find that site in  your bookmarks? And then, have you ever bookmarked a site twice–only to wonder how you could have tagged it the way you did? Have you wondered how, when you have…

Good content strategy is like a well organized pantry

When you think about content management and content strategy, you start thinking about content components that can be assembled, disassembled, and reassembled into the many output formats and output channels your customers require. It stops being a question of simply “Content Management” but management at the component level. Those who…