Information Architecture Bottom-Up

The advent of electronic media and particularly the Web has profoundly changed how people seek and use information. Information seeking today is dominated by search, and not by search of individual works, but search of the whole: whole sites, whole…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Ageism in Technical Communications

Hiring managers and older candidates often experience frustration that is related to ageism and generational differences. Andrew Davis, a recruiter of technology industry content developers (Technical Writers, Trainers, and those with related skills), sees these issues first-hand and helps his…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Unhappy Customers are Just the Beginning: Potential Costs of Skimping on Documentation

A perennial question in the technical communication community is how to justify our work in financial terms that management will understand. One partial answer is to consider potential consequences of putting insufficient resources into technical documentation. What happens if the…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Fit the most information in the least amount of space

Writing instructions for products you can hold in your hand isn't the same as writing for the software industry. In many cases, you're creating paper documents to fit in small boxes, so page layouts matter. This session addresses the unique…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Creating a Documentation Plan

“Proper prior planning prevents poor performance.” Creating a good documentation plan will help you identify what you're going to do and can be a valuable political document if the project shifts from under you.Docplans are even more important in a…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

A Brief Introduction to HTML5

HTML5 and it's supporting technologies, CSS and JavaScript, change how user interfaces are built. We're not going to make you an expert in 30 minutes, but we'll give a look at how the three technologies fit together and take a…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Library Science Concepts and Techniques

Have you ever bookmarked a site only to go back later and be unable to find that site in your bookmarks? Have you ever bookmarked a site twice? Only to wonder why you tagged it the way you did? Have…

• Key Concepts: content strategy, topic based writing
• Filed under: Webinars
• Venues: TC Dojo

Need Help? Check out our YouTube Channels

Last week we launched three YouTube channels to make our videos more accessible and more generally available for everyone out there. Over the next few weeks we'll be launching the iTunes channel again: Interviews with people doing interesting things with Arbortext,…

• Key Concepts: news, training and mentoring
• Filed under: Blog
• Venues: Arbortext Monster Garage, PTC Arbortext User, Single-Sourcing Exclusive, TC Dojo