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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Speed Consulting

Speed Consulting Categories: Arbortext DIY, Training Sometimes you come up against a problem that is a little more complicated than a simple question to a mailing list will solve. For those times when what you need is going to take…

Arbortext Monster Garage

Speed Consulting Inspired by the popular “Monster Garage” television show on the Discovery Channel, the Arbortext Monster Garage is designed to teach Arbortext users how to leverage their investment in the Arbortext product line so as to continually grow their…

Get Trained on Arbortext Styler — from someone who cares about you

We're launching a series of online training sessions designed to facilitate better Stylesheet design using Arbortext Styler. Why? Well, if you saw my outburst on Facebook, you can probably guess the reason. Sadly, this kind of thing happens to us…

UI/UX for technical communicators is the theme for TC Summer Camp 2017

I sit on the TC Camp board and am sponsoring the Structured Authoring workshop at TC Summer Camp in DC on September 9th.Every year, we ask what topic people want for the morning workshops. So far only one topic has…

Do you have a mentor?

When I first started Single-Sourcing Solutions in 2005, I didn't know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn't. I was lucky, though. I got connected…

Do you feel lucky?

Last month at STC Summit, someone came by our booth and we got to talking about the TC Dojo. The TC Dojo is a webinar series we started 4 years ago. It works like this: First, we poll the community…

We all solve the same problems

We've all been in that position where we are trying to work something out and wish we had someone to bounce ideas off of. Someone who knew us, what we were going through, who had expertise that was the same…

Which do you want to be? A technician or a craftsman?

We usually talk about Style in terms of content structure and layout, but this time I wanted to talk with you about our style. Specifically, our style of service. I was recently on a mentoring team call with one of…