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Who Are You? (I Really Wanna Know)

“Who is the audience for this project?” runs the risk of a smarty-pants response (“the user”). For a smart answer, take time to define and understand who is reading and using the information you develop. In this TC Dojo session, we’ll talk about audience analysis: what it is, ways to…

Writing (Non-Agile) Business Requirements

Writing requirements requires the ability to write clearly, concisely, and succinctly so others can design, develop, and test the product. This session covers 8 characteristics of writing a good requirement, reviews 4 steps to requirements gathering, and concludes with 17 tips for writing good requirements. Come and learn how to…

Minimalist Writing for Maximum Communication

The information age is also the age of the short attention span. We typically write for people who must spend much of each day reading. Many readers would prefer a pill that puts the information in their brain. We can’t give them that—but we can strive to give them the…

Style Guides: Fashionable But Also Practical

Having problems with inconsistently written documentation? Do your user manuals need some help themselves? If so, then you need a style guide for your technical writing team. We’re not talking about what they should wear, but how they should write. Content couturier Keith Schengili-Roberts (IXIASOFT) talks about what they are,…

Get your [bleep] together…with DITA maps

In this TC Dojo session, we’ll talk about maps, maps, and more maps. Using maps to organize your thoughts, your keys, your content, your deliverables. We’ll talk about mini-maps and deliverable maps, and why you should not use bookmaps (unless you actually print to paper, but who does that anymore?!)….

Adding Custom Actions to OxygenXML Frameworks

Elizabeth Fraley will walk through one way to customize the OxygenXML environment. What you will learn: How custom actions can personalize your OxygenXML environment How custom actions work How to add menu items and toolbar buttons that will trigger your custom actions Save yourself time by automating repetitive tasks Where…