Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

The Power of Single-Sourcing

Every day, technical communications professionals are faced with maintaining their current productivity in the face of increasing product complexity, increasing number of languages, increasing volume of documentation, increasing product overlap and shorter product life cycles. No matter how large or small, how new or how old your company is, or…

Influencing Change: Getting Stakeholder Buy-In When They Have The Power

One of the biggest questions that people considering moving to a single-source environment have is: How do I get buy in? There are two sides to this question: How do I get buy in from management? And How do I get buy in from my team? Understand the answer to…

Discovering the Hidden Treasure of Dynamic Product Information

Summary: After this presentation, you will be able to show those in the C-Suite how a transformative adoption in product information can differentiate your company in the market place and provide breakthrough results in driving shareholder value. Regardless of size or the number of years that a company has been…

Where Are They Now?

Summary: Stories of long-term Arbortext customers who are realizing the full potential of their solutions. There’s a software side to dynamic information delivery. We know this. Customers who have seen IBM talk have come to us and said “Sure, they can get there, but can I?” What if you’re not…

Repurposing Content for Multichannel Publishing

When Management decides to go to an XML publishing system, it’s not always clear to the authoring and editing staff why the decision was made. Ever wonder why they choose to go this route? In this presentation, we talk about some of the reasons why you might go away from…

Why go to XML for product information?

When Management decides to go to an XML publishing system, it’s not always clear to the authoring and editing staff why the decision was made. Ever wonder why they choose to go this route? In this presentation, we talk about some of the reasons why you might go away from…

You Don’t Have to Build Software to Do DITA

This is a success story. Medtronic ENT deployed a brand-new DITA solution, employing all the traditional strategies and best practices for DITA such as specializing only where absolutely necessary and adopting minimalist approach to topic-based authoring. As a global organization, they had a lot of resources to draw upon when…

Technology, People, and Successful Projects

I was reminded recently of Rebekka Anderson’s presentation at DITA North America a couple of years ago. Her conclusions mirrored what we see every day: Technology is only 1/3 of the things that you need to consider when looking to solve and implement something like dynamic publishing or DITA successfully….