Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Advantages of Virtual Teaming Projects for Students, Organizations, and Educators

Project-based learning has long been a hallmark of technical communication academic programs. However, with advances in technology, globalization, and geographically dispersed workforces, students must also learn how to conduct projects as members of virtual teams. This session will explore the…

Leading a Content Strategy in Small to Medium Enterprises

Convincing the administration in a small-medium business is just as hard as for the bigger businesses. You need a strong case, but how do you get through? You will after this session. You will learn what is the lean approach….

What should be in a Year-End Review?

The end of the year is a time for us all to look ourselves over critically in the mirror and review our performance:“In December, I want to look back at the year and answer two questions:1. how did we do?…

Writing (Non-Agile) Business Requirements

Writing requirements requires the ability to write clearly, concisely, and succinctly so others can design, develop, and test the product. This session covers 8 characteristics of writing a good requirement, reviews 4 steps to requirements gathering, and concludes with 17…

How to use root-cause analysis to promote information supply chain methodologies

If your documentation process is implicated in a customer quality incident (CQI), Congratulations! You have the platform needed to shine a light on the problems you’ve been escalating for years. In this presentation, Seth Park will argue that errors in…

How to find the best content management system (or any other tool)

b Post Summary In this article, I hope I can convince you to gather requirements before you buy. It’s the only way to guarantee that you find the best content management system for you. Not for someone else. FOR YOU….

How Do I Pick the Right Tool for Me?

So many tools to choose from! So many messages from so many vendors. Everyone saying they are the right one! One size does not fit all and one solution is not right for everyone! How could it?! How do you…

What happens when you skimp on documentation?

In the TC Dojo last week we found out: Your company is at risk of debilitating lawsuits that, in the worst case, can put you out of business. Joe Devney, forensic linguist, editor, non-fiction writer, and previous STC chapter chair shared…