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Using Confluence for External Facing Product Documentation

As a Technical Communicator, we all get this question: What tool do you use to write your technical documentation? Romy has found that her answer surprises most people, who then immediately want to know how they use it and if…

Using Warehouse Files to Improve the Overall Findability of Your DITA Content

Can a comprehensive index be created in a modern DITA XML publishing environment made up of hundreds of tiny files? And how can an editor and indexer be incorporated into the DITA environment for better consistency and findability of content?…

How to hack repetitive publicity tasks and get your life back!

Is your social media a series of bursts that happen when you remember to do it? Do you throw the same message into the void (as if every audience and every channel was the same) and hope for the best?…

Arbortext for Authoring Workshop: Getting Started With Arbortext Editor

Learn the basics for authoring technical content in Arbortext. Good for anyone new to the toolset or simply curious about it. No experience required. In this hands-on workshop, we will walk through authoring and cover everything from creating a new…

These are a few of our favorite things

Liz Fraley shares the top features they use and the their best methods for teaching #XML authoring and single-source #publishing (via the #Arbortext tool suite) When: Wednesday, 11 AM ET/US, 17 June 2020 Dojo Master Liz Fraley, Single-Sourcing Solutions, is…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

Structured and Unstructured Content: Perspectives from a Data Governance/Privacy Analyst

In this presentation, attendees will take a high-level drive through the world of Data Governance from the eyes of a new Data Governance/Privacy Analyst. We’ll review the Data Governance Lifecycle, the three data content stages (structured-unstructured-semi-structured), the four data classifications….