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Using Warehouse Files to Improve the Overall Findability of Your DITA Content

Can a comprehensive index be created in a modern DITA XML publishing environment made up of hundreds of tiny files? And how can an editor and indexer be incorporated into the DITA environment for better consistency and findability of content?…

How to hack repetitive publicity tasks and get your life back!

Is your social media a series of bursts that happen when you remember to do it? Do you throw the same message into the void (as if every audience and every channel was the same) and hope for the best?…

Arbortext for Authoring Workshop: Getting Started With Arbortext Editor

Learn the basics for authoring technical content in Arbortext. Good for anyone new to the toolset or simply curious about it. No experience required. In this hands-on workshop, we will walk through authoring and cover everything from creating a new…

These are a few of our favorite things

Liz Fraley shares the top features they use and the their best methods for teaching #XML authoring and single-source #publishing (via the #Arbortext tool suite) About the presenter Liz Fraley, Single-Sourcing Solutions, is a serial entrepreneur. She's founded two companies,…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

Structured and Unstructured Content: Perspectives from a Data Governance/Privacy Analyst

In this presentation, attendees will take a high-level drive through the world of Data Governance from the eyes of a new Data Governance/Privacy Analyst. We’ll review the Data Governance Lifecycle, the three data content stages (structured-unstructured-semi-structured), the four data classifications….

Soft Skills: The Missing Ingredient to Career Success

Content Audits and Chat Bots and IoT, oh my! Tech comm has always been a field in which we plan for output channels that don’t even exist. But it seems like our authoring tools and technology are evolving faster than…