Key Concept Archive

What characteristics do you need in an XML publishing system?

I took a trip through the wayback machine and found an old article that had been published on Arbortext.com. Reading through it, I found a lot of key points that are still very relevant today. No single product is for every situation, but these guidelines are generally good advice. We…

Manage your product content like you manage development

Meet compliance and regulatory challenges Medical device manufacturers are facing some very tough challenges today including demand for innovation, complying with strict environmental and regulatory requirements, and shrinking price premiums, not to mention intense competition which demands faster times-to-market. The world’s most respected medical device manufacturers are attacking these problems…

Lightning Talk: Don’t Sell Yourself Short

Did you know there is a new renaissance on the horizon? We are thrilled to see, more and more, a new enthusiasm about content creation to publication. We are all familiar with the words “content reuse” and “xml authoring” and “single-source” and “topic based authoring”. Now, all this talk is…

How DITA Transformed Content at Nikon Precision [Arbortext User Meeting]

Nikon Precision Inc (NPI), located in the United States, serves as the sales and service support arm for the Nikon semiconductor manufacturing tools. All design and manufacturing occurs in Japan; therefore, all technical information originates in Japanese. Since NPI is the center for all English language documentation, there are not…

Transformative Approach to Component Content Management

Your information content is a critical business asset. It is a key differentiator of you, your organization, and what you have to offer customers. For some, it is the first introduction you have to potential new customers and for the rest an integral tool in retaining and expanding your existing…

Given enough time and resources, Sharepoint can make anything happen

Recently I was preparing my talk for the Gilbane Boston conference coming up in December. I’m presenting along-side two people I respect a lot: Barry Schaeffer and Doug Gorman. I’ve known Barry for years and years. He’s the former President of X-Systems, a company that was an Arbortext partner from…

How to solve your data merge challenges

By Dave Have you ever had a need to copy information from a database report, spreadsheet or any other source into a document such as a price list or specification document only to find that once you copied the information the source of your content changed? Or even worse, you…

Improve your documentation process and achieve 46% higher product revenues

Best-in-class companies achieve 46% higher product revenues by improving information delivery. Over the last several years, now that all the pieces needed for dynamic information product delivery are under one roof, PTC has been working on an application that erases the boundaries between the mix-and-match components that have traditionally made…

What’s all the DITA buzz about?

You’re in a staff meeting and the documentation manager is giving a report of the advances his team has achieved using a new technology. He mentions that the team has gone through a lot of effort and pain to implement something called the Darwin Information Typing Architecture (DITA). He talks…

DITA is Hard

There’s a trope that says, if you want to do good content delivery, you have to advocate for methodology, not tools. (This is often said in despair by someone dealing with a team of writers determined to find a way to use FrameMaker to make pizza crust.) To that end,…