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Podcast Posted: Interview with Berry Braster, TedoPress

This week’s podcast is an interview with Berry Braster from Tedopres. If you’ve been a part of the Arbortext community for any length of time, you’ve seen Berry and you know about The Book. When I say “The Book” and “Tedopress” in the same breath, everyone knows which book I…

Podcast Posted: Interview with Suzanne Napoleon

This morning we posted an interview with Suzanne Napoleon. Suzanne is perhaps the best known FOSI expert in the Arbortext community. If you ask around, it would be hard to find someone who hasn’t something from her. She has been the voice of FOSI for at least 15 years on the…

Podcast Posted: Interview with Rajal Shah, Juniper Networks

This month’s podcast guest is Rajal Shah from Juniper Networks. Rajal Shah is the Director of Document Engineering in the Foundation Technologies group at Juniper Networks. FT is the corporate R&D Group at Juniper Networks. His group is responsible for vision of a unified documentation and publishing approach across all…

Podcast Posted: Interview with Doug Wade

This month we’re launching our PubWright Podcast: Voices from the Arbortext Community. Our first guest is Doug Wade. Doug is a Software Engineer employed by a large aerospace company in Southern California. He has been working with Structured Content for over 10 years. Doug has been involved in Arbortext projects and Technical Writing…

Beyond Theory: Making Single-Sourcing Actually Work

In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes. This paper provides a case study in single-sourcing, examining how the Technical Publications group at Juniper Networks has been implementing single-sourcing. In the past three years, there…